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Right-click menu delay help...

Posted: 27 Apr 2013 02:13
by rcmolski
Hi,

I have a trial of XYplorer installed, but am having a huge issue with the right-click menu that should (almost) immediately pop up when clicked. It takes almost a full minute, maybe longer, for my menu to pop up, but only in XYplorer; not Win7’s Explorer or any other programs.

I’ve searched through the forums for help, but don’t see this issue.

Can you provide any help? I’ve tried disabling all non-Microsoft extensions using a program called ShellExView, but it doesn’t help.

Thanks,

Bob

Re: Right-click menu delay help...

Posted: 27 Apr 2013 03:47
by Enternal
Hmm... have you check to make sure that your Anti-Virus software have excluded the XYplorer executable? Also where did you install XYplorer?

Re: Right-click menu delay help...

Posted: 27 Apr 2013 04:23
by rcmolski
I disabled my anti-virus, which didn't make any difference. I have the program installed on my 'D' partition, which is on my first local HDD.

Thanks,

Bob

Re: Right-click menu delay help...

Posted: 27 Apr 2013 11:17
by admin
Try to tick Configuration | Menus, Mouse, Safety | Context Menus | Hide shell extensions from shell context menu. Does it make a difference?

Re: Right-click menu delay help...

Posted: 27 Apr 2013 16:34
by rcmolski
EXCELLENT!!

That worked great! Now, what did that actually do and will I be missing any functionality?

Thanks a ton for the help.

Bob

Re: Right-click menu delay help...

Posted: 27 Apr 2013 16:42
by admin
That proved that it is one of the shell extensions.
I’ve tried disabling all non-Microsoft extensions using a program called ShellExView, but it doesn’t help.
Maybe you have overlooked one.

Re: Right-click menu delay help...

Posted: 27 Apr 2013 21:50
by rcmolski
I don't think so. I sorted them by author and disabled all non-MS extensions. As a matter of fact, I even tried selecting all and then disable, which it won't allow because it won't allow MS extensions to be disabled for safety.

Also, wouldn't I see issues in file explorer, or other programs?

Bob

Re: Right-click menu delay help...

Posted: 28 Apr 2013 08:55
by admin
Strange, cannot explain it (both).
rcmolski wrote:That worked great! Now, what did that actually do and will I be missing any functionality?
Well, you won't have the 3rd party shell extensions anymore in the menu.