Page 1 of 2

Thumbnail rotation incorrect

Posted: 12 Sep 2012 08:35
by kiwichick
Hi there, I'm sure it's probably some setting that I've turned on/off but why are some of my thumbnails rotated the wrong way? Cheers.

Image

Re: Thumbnail rotation incorrect

Posted: 12 Sep 2012 09:39
by admin
Ticked this?
Configuration | Thumbnails | Auto-rotate thumbnails

Re: Thumbnail rotation incorrect

Posted: 12 Sep 2012 11:11
by kiwichick
Thanks admin, Yes I have that checked. I even tried it unchecked just to see if it made any difference :-)

Re: Thumbnail rotation incorrect

Posted: 12 Sep 2012 11:21
by admin
kiwichick wrote:Thanks admin, Yes I have that checked. I even tried it unchecked just to see if it made any difference :-)
Well, then these thumbnails do not contain the necessary info. What does Explorer do with them?

Re: Thumbnail rotation incorrect

Posted: 13 Sep 2012 01:42
by kiwichick
Thank again, Explorer displays them just fine. Also in XY a lot of the thumbnails look very 'pixelated' which doesn't happen in Explorer. And would you be able to tell me what is "the necessary info" they don't contain? Cheers.

Re: Thumbnail rotation incorrect

Posted: 13 Sep 2012 07:47
by admin
kiwichick wrote:Thank again, Explorer displays them just fine. Also in XY a lot of the thumbnails look very 'pixelated' which doesn't happen in Explorer. And would you be able to tell me what is "the necessary info" they don't contain? Cheers.
EXIF info on rotation.

pixelated??? You have a screenshot?

Re: Thumbnail rotation incorrect

Posted: 13 Sep 2012 08:19
by kiwichick
admin wrote:EXIF info on rotation.
Cool, thanks.
admin wrote:You have a screenshot?
Um yes, the screenshot in my first post :biggrin: Maybe pixelated isn't the word I'm looking for but some of the thumbnails are 'blurry'? 'blocky'? 'pixelated'? The first 'red marked' thumbnail (of the cupcake) looks that way as well as the two before it and the five or six after it.

Re: Thumbnail rotation incorrect

Posted: 13 Sep 2012 08:24
by kiwichick
For comparison here's a screenshot of the same view in Explorer

Image

Re: Thumbnail rotation incorrect

Posted: 13 Sep 2012 08:35
by admin
I think they seem blurrier because they are bigger than in Explorer.

Can you send me one of the wrongly rotated originals?

Re: Thumbnail rotation incorrect

Posted: 13 Sep 2012 09:24
by kiwichick
Sorry admin, it has nothing to do with the size. I've tried all different sizes/views in XY and Explorer - the result is the same. Here are different sized thumbnails in both:

XYplorer
Image

Windows Explorer
Image

And if I upload the photo the same way as the screenshots, will it still be the 'original' or do I need to upload it to a fileshare site?

Cheers.

Re: Thumbnail rotation incorrect

Posted: 13 Sep 2012 09:28
by admin
Your screenshots are of very low JPEG quality, so there are not useful for any quality checks.

Send the image per email (http://www.xyplorer.com/support.htm).

Re: Thumbnail rotation incorrect

Posted: 13 Sep 2012 09:45
by kiwichick
Ok sorry about that, I've zipped and uploaded here:

Thumbnail rotation.zip

Re: Thumbnail rotation incorrect

Posted: 13 Sep 2012 09:47
by admin
kiwichick wrote:Ok sorry about that, I've zipped and uploaded here:

Thumbnail rotation.zip
Sorry, but I have no time for this. Simply send me an email.

Re: Thumbnail rotation incorrect

Posted: 13 Sep 2012 10:27
by kiwichick
Oh OK, I'll do that then.

Re: Thumbnail rotation incorrect

Posted: 13 Sep 2012 10:37
by admin
OK, got them.

1) quality: same as Explorer when Super-fast thumbnails is ON, much better than Explorer when Super-fast thumbnails is OFF.

2) rotation: no problems here. Actually both pics are NOT rotated but simply displayed as is.