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Network Operations Painfully Slow

Posted: 12 Jul 2012 07:01
by RAlfieri
I've turned off all of the suggested parameters to improve network share access speed (e.g. auto-refresh, generic icons, checking for sub-dirs, etc.) and still find the application will freeze for some time when access directories. There is also a long timeout when trying to access network paths that do not exist. Is this a known issue and is there a fix or other workaround?

The product is terrific. This is the only niggling issue I have. Keep up the great work!

Regards,
Rob

Re: Network Operations Painfully Slow

Posted: 12 Jul 2012 20:34
by Tom
+1

Re: Network Operations Painfully Slow

Posted: 15 Jul 2012 02:08
by nas8e9
You may want to review this thread about a similar problem, although by the sound of your first post you've tried most things already.

Re: Network Operations Painfully Slow

Posted: 17 Aug 2012 19:41
by zephyrprime
I concur. Also, if xyplorer has any problem accessing a network path, it will just hang forever. Just refreshing the screen (view->refresh) is enough to kill xyplorer. And if you try to start up with a tab open to a network path that is no longer available, you kill xyplorer.

Re: Network Operations Painfully Slow

Posted: 17 Aug 2012 21:02
by admin
There are so many factors. Most users report that XY is faster than comparable products regarding network operations. I cannot see a point where I could improve anything. :|

Welcome anyway,
Don

Re: Network Operations Painfully Slow

Posted: 18 Aug 2012 11:07
by ogroeger
One thing that would help me would be not to scan all the network when i enter a precise url.

Re: Network Operations Painfully Slow

Posted: 18 Aug 2012 11:23
by admin
ogroeger wrote:One thing that would help me would be not to scan all the network when i enter a precise url.
You know about Configuration | Startup & Exit | Cache network servers? If ticked you can manually add the servers you want to see under Network in List management | Servers in network folder.

Re: Network Operations Painfully Slow

Posted: 19 Aug 2012 10:52
by ogroeger
If i remember correctly, than the authentication box doesn't open. Sorry, i can't check this now, because i'm in front of an apple device.

Re: Network Operations Painfully Slow

Posted: 28 Aug 2012 17:38
by EnjoyRC
(Windows 7, 32 bit, 8gb ram, 1.0Gbps LAN connection)

Confirming: You don't get prompted for your credentials if accessing a share that you're not currently authenticated to.

Confirming: Even with all the suggested tweaks, launching XY is painfully slow (1-2 minutes) if one of the tabs was pointing to a network share. Most of the time, during that pause, I end up opening Explorer to get my work done. Eventually, XY opens. Seems to be getting slower and slower with each update. A couple of years ago, it seems as though it was much faster.

Re: Network Operations Painfully Slow

Posted: 28 Aug 2012 17:41
by admin
EnjoyRC wrote:Even with all the suggested tweaks, launching XY is painfully slow (1-2 minutes) if one of the tabs was pointing to a network share.
You mean even a background (= non-opened) tab?

Re: Network Operations Painfully Slow

Posted: 28 Aug 2012 17:46
by EnjoyRC
admin wrote:
EnjoyRC wrote:Even with all the suggested tweaks, launching XY is painfully slow (1-2 minutes) if one of the tabs was pointing to a network share.
You mean even a background (= non-opened) tab?
Nah, an active tab.

Re: Network Operations Painfully Slow

Posted: 28 Aug 2012 17:49
by admin
Well then there is nothing I could do.

But you could improve startup by ticking Configuration | Startup & Exit | No network browsing on startup. Then it's your decision whether you want to browse that path or not.

Re: Network Operations Painfully Slow

Posted: 28 Aug 2012 18:00
by EnjoyRC
admin wrote:Well then there is nothing I could do.

But you could improve startup by ticking Configuration | Startup & Exit | No network browsing on startup. Then it's your decision whether you want to browse that path or not.
I already had that selected. I just made a change that drastically changed the startup speed.

From 3 minutes to 3 seconds. "Cache network servers"

Re: Network Operations Painfully Slow

Posted: 28 Aug 2012 18:32
by admin
Oh, I thought you had done that already.