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missing folder

Posted: 06 Mar 2012 14:25
by luis
Hi:
I have a SD drive with five folders in the root. I can see 4 of them in the tree but one is missing (nevertheless windows explorer shows the five).
In the pane area I have the missing one locked showing its contents (and I can navigate deeper in its subfolders). If I double click in a blank area then the 4 folders in the root appear, but not the missing one.
If I check in view->show->"show hidden files and folders" the missing folder doesn't appear.
This is a recent problem, i.e. yesterday I can saw the five folders.
The missing one is where I save my documents, and all are working fine in word, excel, adobe or whatever.
Any suggestion?
thanks.
Luis.

Re: missing folder

Posted: 06 Mar 2012 14:36
by nas8e9
In order to exclude the obvious:
- you don't have either View > Mini Tree > Mini Tree, or View > Lock Tree, enabled?;
- does View > Reset Tree do anything?

Re: missing folder

Posted: 06 Mar 2012 15:23
by luis
1-No
2-Nothing

thanks anyway

Re: missing folder

Posted: 06 Mar 2012 15:34
by nas8e9
luis wrote:1-No
2-Nothing

thanks anyway
Could you post a screenshot with both the Tree and the List visible?

Re: missing folder

Posted: 06 Mar 2012 18:19
by luis
attached is the screenshot with both xyplorer and the windows explorer in drive e:\.
In the tree view of xyplorer you can see only 4 folders, while in windows there are 5 (as it really is).
(The on-screen keyboard is in the picture because I have a keyboard without the "print screen" key, then I used the virtual keyboard)
thanks.

Re: missing folder

Posted: 06 Mar 2012 18:25
by luis
sorry, I forgot to attach the file.

Re: missing folder

Posted: 06 Mar 2012 18:32
by grindax
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Re: missing folder

Posted: 06 Mar 2012 18:45
by luis
bigger picture attached.

Yesterday nothing was "special" to thist folder. If anything is now it must relate to xyplorer. Maybe I changed something in the program. I don't use any encriptation software nor I have protected any folder.

I think you are right pointing me in the attributs direction. I checked all five and there is something in wich the missing one is different: from within windows explorer if I right click the missing folder and select "propoerties", then in the attributes section the "hide" option greyed and can't be marked, while the other four are not marked but can be marked if I wish.

thanks for your help.

Re: missing folder

Posted: 06 Mar 2012 22:39
by Marco
Can you reproduce this behaviour with a fresh install?
One thing I notice is that WE shows "Documentos", while XY says "Documents". Strangely placed special folder? I don't know, but it seems so to me.
Please keep us up-to-date because it's quite an interesting thing :)

Re: missing folder

Posted: 06 Mar 2012 23:37
by luis
I don't think the difference between "documents" and "documentos" is relevant.
I will try a re-install, but prior I need to save the information on labels I use for some files. The problem is I don't know where it is saved.

Re: missing folder

Posted: 06 Mar 2012 23:46
by nas8e9
luis wrote:I don't think the difference between "documents" and "documentos" is relevant.
I will try a re-install, but prior I need to save the information on labels I use for some files. The problem is I don't know where it is saved.
You can try with a parallel installation as described here.

Re: missing folder

Posted: 07 Mar 2012 00:18
by luis
Problem solved.
I solved the problem by using the software Attribute Changer 7.0 (http://www.petges.lu/download/) and deselecting the "system" box. Now the missing folder is visible again.
Thanks for your help, you were right pointing to attributes!

Re: missing folder

Posted: 07 Mar 2012 00:48
by j_c_hallgren
luis wrote:Problem solved.
I solved the problem by using the software Attribute Changer 7.0 (http://www.petges.lu/download/) and deselecting the "system" box. Now the missing folder is visible again.
Thanks for your help, you were right pointing to attributes!
And you couldn't do this from the Properties tab on the Info Panel? That's where we change the various attributes of files/folders in XY.

Re: missing folder

Posted: 07 Mar 2012 00:50
by grindax
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