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Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 12:57
by DorothyFan1
Using this morning's beta. 64 bit Windows 7 Home Premium. Dragged one file to a drive icon and received dialog box saying file copy failed. What did I do wrong?

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 12:58
by admin
Did the dialog box say anything else?

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 13:01
by nas8e9
DorothyFan1 wrote:Using this morning's beta. 64 bit Windows 7 Home Premium. Dragged one file to a drive icon and received dialog box saying file copy failed. What did I do wrong?
Did you happen to copy to C:? If so, it could be due to file permissions for the root of the Windows boot drive (I just bumped into that myself while testing).

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 14:40
by DorothyFan1
nas8e9 wrote:
DorothyFan1 wrote:Using this morning's beta. 64 bit Windows 7 Home Premium. Dragged one file to a drive icon and received dialog box saying file copy failed. What did I do wrong?
Did you happen to copy to C:? If so, it could be due to file permissions for the root of the Windows boot drive (I just bumped into that myself while testing).
In my case I was drag dropping the file onto a USB drive which was not the C drive.

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 14:51
by jjk
DorothyFan1 wrote:Using this morning's beta. 64 bit Windows 7 Home Premium. Dragged one file to a drive icon and received dialog box saying file copy failed. What did I do wrong?
You have to do a right DnD (with right mouse button)

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 14:56
by nas8e9
DorothyFan1 wrote:
nas8e9 wrote:
DorothyFan1 wrote:Using this morning's beta. 64 bit Windows 7 Home Premium. Dragged one file to a drive icon and received dialog box saying file copy failed. What did I do wrong?
Did you happen to copy to C:? If so, it could be due to file permissions for the root of the Windows boot drive (I just bumped into that myself while testing).
In my case I was drag dropping the file onto a USB drive which was not the C drive.
For diagnostic purposes, have you tried copying through both the drive button as well as regularly through the copy dialog (Ctrl+F7)?

Do you have both Configuration > File operations > Background processing (applied to at leat copy) as well as Custom Copy, enabled?

Could you post a screenshot of the error message?

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 14:58
by nas8e9
jjk wrote:
DorothyFan1 wrote:Using this morning's beta. 64 bit Windows 7 Home Premium. Dragged one file to a drive icon and received dialog box saying file copy failed. What did I do wrong?
You have to do a right DnD (with right mouse button)
It works for me with the left button as well? The right button just produces a context menu with more options.

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 15:26
by DorothyFan1
nas8e9 wrote:
DorothyFan1 wrote:
nas8e9 wrote:
DorothyFan1 wrote:Using this morning's beta. 64 bit Windows 7 Home Premium. Dragged one file to a drive icon and received dialog box saying file copy failed. What did I do wrong?
Did you happen to copy to C:? If so, it could be due to file permissions for the root of the Windows boot drive (I just bumped into that myself while testing).
In my case I was drag dropping the file onto a USB drive which was not the C drive.
For diagnostic purposes, have you tried copying through both the drive button as well as regularly through the copy dialog (Ctrl+F7)?

Do you have both Configuration > File operations > Background processing (applied to at leat copy) as well as Custom Copy, enabled?

Could you post a screenshot of the error message?
I have background processing enabled for all processing plus custom copy. I was trying to drag drop an FLV file. It could be there's a file limitation built in that has to be removed.

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 15:53
by nas8e9
DorothyFan1 wrote:
nas8e9 wrote:For diagnostic purposes, have you tried copying through both the drive button as well as regularly through the copy dialog (Ctrl+F7)?

Do you have both Configuration > File operations > Background processing (applied to at leat copy) as well as Custom Copy, enabled?

Could you post a screenshot of the error message?
I have background processing enabled for all processing plus custom copy. I was trying to drag drop an FLV file. It could be there's a file limitation built in that has to be removed.
AFAIK the drive buttons simply hook directly into XYplorer's regular file operations with nothing added in the way of filters or limitations.

Could you reproduce again and post a screenshot of the error message or alternatively, provide the error message verbatim?

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 16:39
by DorothyFan1
nas8e9 wrote:
DorothyFan1 wrote:
nas8e9 wrote:For diagnostic purposes, have you tried copying through both the drive button as well as regularly through the copy dialog (Ctrl+F7)?

Do you have both Configuration > File operations > Background processing (applied to at leat copy) as well as Custom Copy, enabled?

Could you post a screenshot of the error message?
I have background processing enabled for all processing plus custom copy. I was trying to drag drop an FLV file. It could be there's a file limitation built in that has to be removed.
AFAIK the drive buttons simply hook directly into XYplorer's regular file operations with nothing added in the way of filters or limitations.

Could you reproduce again and post a screenshot of the error message or alternatively, provide the error message verbatim?

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 17:56
by PeterH
...you might wish to click Reports?

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 18:18
by DorothyFan1
PeterH wrote:...you might wish to click Reports?
When I clicked on the reports button I got a message saying access to the file is denied. What kind of an error would cause this? I tried the same operation by dragging and dropping the file manually between folders from one tab to the other. It completed successfully. So something is wrong with the dropping onto the drive icons.

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 18:25
by DorothyFan1
I solved the problem....you need to run XYplorer in Administrator Mode to get the drag and drop feature to work. But I've never encountered this error before. I never had to launch XYplorer in Administrator mode in Windows 7 64 bit using such an explicit option like this. So as far as I can tell...the drag and drop to the icons works *only* if you open XYplorer in Admin mode. This needs to be fixed.

Re: Drag dropping files to drive icons don't work

Posted: 13 Jul 2011 22:27
by PeterH
DorothyFan1 wrote:
PeterH wrote:...you might wish to click Reports?
When I clicked on the reports button I got a message saying access to the file is denied. What kind of an error would cause this? I tried the same operation by dragging and dropping the file manually between folders from one tab to the other. It completed successfully. So something is wrong with the dropping onto the drive icons.
You say you tested dragging tab-to-tab between folders. Was the destination the same, i.e. the root of the same drive as before?
Or more exact: you should test tab-to-tab from/to exactly the same disc locations as before.
(I'd almost expect that as non-admin you are not allowed to copy to the root of the selected drive.)