I've used TrialPay as a purchaser to get one or 2 things and it more or less worked for me. Of course, I can't give you any information about what it's like to be a vendor using trialpay to 'sell' software. Any problems I had I can attribute to one of the following:
- the software vendor (so there likely would have been issues whether trialpay was involved or not)
- the vendor of the thing purchased through trialpay (once again - if I bought the item without trialpay involved, I think I'd have had similar problems)
- sometimes what you purchase through trialpay to get the 'deal' will cost more than if you were buying the thing outside the trialpay process. For example, some trialpay offers are for flowers - you may pay more for the same flowers when part of a trialpay deal than if trialpay isn't involved. I have no problem with this, but people should be aware of the practice.
So it boils down to: a customer buying something using trialpay needs to be aware of what they're paying and what they're getting. And I think having 3 entities involved (trialpay, the software vendor, and the other vendor) may make things a bit more confusing for the customer in terms of who's responsible for what. I don't know if this results in customer complaints that find their way to the software vendor, but I wouldn't be surprised. Of course, I have absolutely no idea what percentage of what I paid via trialpay gets to each of the vendors. Just out of curiosity I'd be interested in knowing if that's something that can (and makes sense) to be disclosed.
Here's a list of software that's available via trialpay that might give you an idea of who uses it and/or others that you might contact to see how well it works (the list is a few years old, so it might be pretty inaccurate today):
http://maggiewang.com/2007/06/06/maggie ... are-offers