Page 1 of 1
Accessing Configuration (F9) causes XYP to hang
Posted: 29 Sep 2026 12:30
by MK-UK
28.40.0100
Win 11 25H2
Scaling = 100%
Trying to access the Config panel by either clicking on the menu item or typing F9 causes the program to hang.
Thanks
Re: Accessing Configuration (F9) causes XYP to hang
Posted: 29 Sep 2026 17:26
by admin
Endless hang?
Re: Accessing Configuration (F9) causes XYP to hang
Posted: 30 Sep 2026 10:45
by MK-UK
Yes, seems to be.
Re: Accessing Configuration (F9) causes XYP to hang
Posted: 01 Oct 2026 21:54
by admin
Do you get the same with a fresh instance? (Paste fresh; into the address bar and press ENTER to start one)
Re: Accessing Configuration (F9) causes XYP to hang
Posted: 02 Oct 2026 08:47
by MK-UK
'Fresh' works OK - I can access the Config file.
Re: Accessing Configuration (F9) causes XYP to hang
Posted: 02 Oct 2026 20:22
by admin
You have a license?
Re: Accessing Configuration (F9) causes XYP to hang
Posted: 02 Oct 2026 20:30
by MK-UK
Yes.
Lifetime License Enterprise
Name: Michael Komor
Key: xy01-0100-394b- ... -hk18-1123
Scope: one individual person (not transferable)
Valid: for all future versions
Re: Accessing Configuration (F9) causes XYP to hang
Posted: 02 Oct 2026 20:34
by admin
Thanks. Well, that's a tough one. There is nothing in the Configuration dialog that could cause an endless hang. Unless: could it be that your dialog opens on another monitor that's currently turned off?
Re: Accessing Configuration (F9) causes XYP to hang
Posted: 02 Oct 2026 22:16
by MK-UK
You are The Master!
That was it - the Config opened on my second monitor which is seldom turned on.
Sorry to bother you with all this.
Thanks
Mike
Re: Accessing Configuration (F9) causes XYP to hang
Posted: 02 Oct 2026 23:08
by admin
No, it's ok. This has happened to others before, but this time it was one time too many. I will change it so that the configuration always opens on the monitor of XYplorer's main window.