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newest version gives an error after install
Posted: 19 Sep 2026 00:42
by JimInWoodstock
I just installed the latest version (28.30.2800) to my windows 11 pc (25H2) build 26200.9457 installed on 4/15/2025. At first run, it asked if I wanted to move the old 32 bit install setting over. I said yes. It then gave me an error which is displayed each time that I try to launch it. My pc has an old 32 bit of version of xyplorer installed. My screen scaling is 100%. Any ideas?
Re: newest version gives an error after install
Posted: 19 Sep 2026 14:36
by admin
1) Which old 32-bit version is that?
2) Can you send your current XYplorer.ini file (the one that makes this error on startup) to support, please?
Re: newest version gives an error after install
Posted: 19 Sep 2026 21:44
by JimInWoodstock
The 32 bit version is 25.90.0100.
attached are the 2 ini files. I have renamed the 32 bit XYplorer.ini to XYplorer32.ini . the same with the 64 bit ini file.
MOD: Please remove registration info before posting.
Re: newest version gives an error after install
Posted: 20 Sep 2026 15:53
by admin
Thanks. Removed the attachments. By "send" I meant mail.
Re: newest version gives an error after install
Posted: 20 Sep 2026 16:10
by admin
Couldn't reproduce the error. I suggest you uninstall the 64-bit version, then reinstall it and say "No" to the question if you want to move the old 32 bit settings over.