JPG preview shows "Can't decode" only for files inside OneDrive folder (P: drive)
Posted: 03 Sep 2026 14:46
XYploren Version 28.30.2200 (64bit)
Windows 11
Screen Scaling Percentage 100%
Hi,
I'm running XYplorer 28.30.2200 (64-bit) on Windows.
Issue: JPG files located inside my OneDrive folder (P:\OneDrive\Desktop\...) show "Can't decode" in the preview pane. The same JPG files, when viewed in a completely different (non-OneDrive) folder, e.g. C:\Windows\Web\Wallpaper, preview correctly without any issue.
Setup details:
OneDrive folder location was recently moved to a non-system drive (P:\OneDrive)
Files on Demand is enabled
The affected file is fully downloaded/available locally (confirmed: opens normally in Windows Explorer with a working thumbnail and preview)
The issue persists after: refreshing the folder (F5), restarting XYplorer completely, and opening the folder in a new tab
Steps to reproduce:
Navigate to a folder inside the OneDrive sync folder (e.g. P:\OneDrive\Desktop\SomeFolder)
Select a JPG file that is fully downloaded (not a cloud-only placeholder)
Preview pane shows "Can't decode" instead of the image
Copy/view the same file from a non-OneDrive path — preview works fine
Is this a known issue with XYplorer's preview handling of files on OneDrive-synced drives (especially non-system drives)? Any workaround or fix would be appreciated.
Thanks!
Windows 11
Screen Scaling Percentage 100%
Hi,
I'm running XYplorer 28.30.2200 (64-bit) on Windows.
Issue: JPG files located inside my OneDrive folder (P:\OneDrive\Desktop\...) show "Can't decode" in the preview pane. The same JPG files, when viewed in a completely different (non-OneDrive) folder, e.g. C:\Windows\Web\Wallpaper, preview correctly without any issue.
Setup details:
OneDrive folder location was recently moved to a non-system drive (P:\OneDrive)
Files on Demand is enabled
The affected file is fully downloaded/available locally (confirmed: opens normally in Windows Explorer with a working thumbnail and preview)
The issue persists after: refreshing the folder (F5), restarting XYplorer completely, and opening the folder in a new tab
Steps to reproduce:
Navigate to a folder inside the OneDrive sync folder (e.g. P:\OneDrive\Desktop\SomeFolder)
Select a JPG file that is fully downloaded (not a cloud-only placeholder)
Preview pane shows "Can't decode" instead of the image
Copy/view the same file from a non-OneDrive path — preview works fine
Is this a known issue with XYplorer's preview handling of files on OneDrive-synced drives (especially non-system drives)? Any workaround or fix would be appreciated.
Thanks!