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Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 08:46
by apsgocom
I have multiple monitors on my computer, and sometimes I drag XYplorer to a different screen. Occasionally, it becomes unresponsive, but after waiting a few seconds, it returns to normal. However, this happens from time to time when I drag it. Has anyone else experienced a similar situation? I’d appreciate any help. Version: 27.20.1000 :(

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 09:00
by admin
No, I haven't experienced this yet. Do the two screens have different DPI settings?

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 09:37
by apsgocom
Thank you for your reply.

Your question is very precise. Let me describe my screens for you. The screen arrangement is [4] [3] [2] [1]. [1] is my laptop screen, but I have set it to be disconnected, so screen 1 is not active. Screens 4, 3, and 2 are all the same model, with a resolution of 3440*1440 and 100% scaling. This issue is quite strange—it occurs quite frequently during work, but when I try to deliberately reproduce it, it's very hard to replicate... :?

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 09:59
by admin
If all monitors have the same scaling percentage, then only the new monitor's taskbar is updated. So the hang must be somewhere in that code.

1) What's your Windows version?

2) Do you use PowerToys Fancy Zones?

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 11:06
by apsgocom
Thank you for your reply. My Windows version is: Windows 11 Enterprise LTSC, 24H2, 26100.7840. I don’t have PowerToys installed on my computer.

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 11:17
by admin
"it's very hard to replicate..." how many tries do you need?

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 11:26
by apsgocom
I just tried a few times, but couldn't reproduce the issue. It's really strange — it seems to happen when you're seriously working, and the unresponsiveness might last a few seconds before returning to normal...

I just noticed another thing: when I drag XYplorer from one screen to another, the window flashes briefly, almost like a flickering animation. I tried dragging a browser window, and there was no extra effect — it just moved smoothly. I wonder if this is related to that "flash" effect, and if it's possible to turn it off?

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 11:36
by admin
The only way I have found to update the taskbar is to hide and reshow the window. But that was about 10 years ago. There must be something better now... I'll go hunting.

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 11:57
by admin
Still did not find anything useful, but the next beta (upload in some minutes) makes it optional (default = off), so the problem should be gone.

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 12:08
by apsgocom
Wow, thank you for your strong support! :biggrin:

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 12:13
by admin
Problem is gone?

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 13:03
by apsgocom
Thank you so much for your support. I just downloaded the beta version 27.20.1006, and now dragging from one screen to another no longer causes flickering. I will continue to observe whether any unresponsiveness issues persist. I will provide another update in about a week. Once again, thank you for your support. :party: :tup:

Re: Sometimes when you drag a window to another screen, it may become unresponsive.

Posted: 03 Mar 2026 13:11
by admin
You're welcome!