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XY occasional problem on loading

Posted: 26 Sep 2025 13:10
by acheton
Hi Don,

Since starting using XP x64 I have occasionally had a problem, whereby during loading XY seems to fail to load the UI completely, or set for the screen size. I keep meaning to report it and have only just got around to it. An example below
2025-09-26 12_05_02-XY_.png
2025-09-26 12_05_02-XY_.png (71.02 KiB) Viewed 3909 times
Closing and reopening always solves the problem. I'm not sure exactly why it only occurs occasionally.

thanks


Ach

Re: XY occasional problem on loading

Posted: 28 Sep 2025 10:33
by admin
Does resizing the window by grabbing one of its borders with the mouse correct it?

Re: XY occasional problem on loading

Posted: 28 Sep 2025 21:37
by acheton
It usually starts maximised so I'm not sure that I can resize by drag and drop. I'll try it next time it occurs.

Re: XY occasional problem on loading

Posted: 30 Sep 2025 11:02
by acheton
Ok I think that this usually happens after a reboot. If I resize the window things return to normal. Subsequent resizes etc work fine. Hope that helps track it down.

Re: XY occasional problem on loading

Posted: 30 Sep 2025 11:09
by admin
If you start the app after a cold reboot, or if the app is already on after wake up from hibernation?

Re: XY occasional problem on loading

Posted: 30 Sep 2025 11:12
by acheton
I usually sleep my PC but today I did a full reboot at which point the issue showed.

Re: XY occasional problem on loading

Posted: 30 Sep 2025 11:36
by admin
Weird. Maybe the booting was not fully completed?

Re: XY occasional problem on loading

Posted: 30 Sep 2025 11:41
by acheton
admin wrote: 30 Sep 2025 11:36 Weird. Maybe the booting was not fully completed?
I'll happily try again, although I'm not quite sure how to measure booting is fully completed. My usual login screen appeared and I logged in. I'll try rebooting again later and leave it a few minutes before launching XY.

Re: XY occasional problem on loading

Posted: 30 Sep 2025 11:44
by admin
Yes, it sounds crazy, but it's the only idea I have for now. :)

Re: XY occasional problem on loading

Posted: 01 Oct 2025 14:01
by acheton
admin wrote: 30 Sep 2025 11:44 Yes, it sounds crazy, but it's the only idea I have for now. :)
I've tried it out once. After a reboot, I waiting 30 minutes before I loaded Xy and it loaded fine. I'll try it out a few more times and see whether it works or not.

Re: XY occasional problem on loading

Posted: 02 Oct 2025 08:57
by admin
I was thinking about 15 seconds max. :)