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Thumbnails corrupted

Posted: 04 Jan 2025 04:33
by davidhelp
Thumbnails are corrupted.
How to fix?

I tried Tools> Configuration> Preview> Thumbnails
I clicked on the Clear button on the right side where it says "Cache path: Thumbnails\

I clicked the OK button and I closed the folder then re-open and clicked on the thumbnail button I have on the toolbar or you can go to View> Views and choose the thumbnails size.

As you can see from the examples there are overlaps with other images or black spots where an image should be.

XYplorer 26.70.0500 - issue happened with last version. Same after update today.
Windows 10 Pro 22H2

Image

Re: Thumbnails corrupted

Posted: 04 Jan 2025 04:34
by jupe
With the images visible in the list:

View | Caches | Refresh Thumbnails

Re: Thumbnails corrupted

Posted: 04 Jan 2025 05:19
by davidhelp
Thanks, that did not work. I also restarted after doing your fix and the one I posted.
The thumbnails were corrupted when I did a crop of the image then saved with the same file name and overwrote.
Not in just one folder but in others. If I press on the thumbnail the cropped image will pop up correctly.

Is there anything here I can delete?

Image

Re: Thumbnails corrupted

Posted: 04 Jan 2025 05:29
by jupe
Try changing the quality setting to various modes, then refresh using previous command I provided after each change, then swap back to orig setting if they are repaired,

Configuration | Preview | Thumbnails | Quality

But yes all those files are safe to be deleted, they will just get recreated when required, but you shouldn't need to.

Re: Thumbnails corrupted

Posted: 04 Jan 2025 07:19
by davidhelp
Thanks, that fixed the problem.
I choose 'Smooth' then clicked on the Apply button then I cleared the cache above again then clicked OK then I saw the default icons for the picture viewer I use which is Irfanview then I pressed the F5 key which refreshed the thumbnails and now I see thumbnails that are the proper image.

Re: Thumbnails corrupted

Posted: 04 Jan 2025 09:16
by admin
davidhelp wrote: 04 Jan 2025 05:19 The thumbnails were corrupted when I did a crop of the image then saved with the same file name and overwrote.
That should not happen, and it does not happen here. :?