Update Install used to work flawlessly and now for the past few months it no longer does
Posted: 16 Dec 2024 13:52
Over the past few months, when updates are notified/rolled out on my system, they will not install.
This feature used to work flawlessly. In fact, over the years the developer has honed this into a very simple process for licence holders – thank you.
Naturally, it would be great if I could track down why this problem is happening.
Whilst I know, something similar was posted at:
viewtopic.php?p=225818&hilit=version+update#p225818
However, that is not the fix this time. The user in that instance apparently discovered he had the program running multiple times as shown in his Task Manager.
I checked, and I have not got multiple instances running.
I get similarly to that user on attempting to update XYPlorer:
Error opening file for writing:
D:\Programs\xyplorer\XYplorer.exe
Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file
I disabled:
Malwarebytes
Microsoft Security Essentials
I thought it might be my antivirus software - but seemingly it wasn't this.
The fix in my case was to:
Go to XYPlorer downloads page
Download the zip package
Extract zip and double click the installer executable
However, it would be nice to have the updates going in ‘automatically’ [sic] as they always used to. To be able to do it that way is much faster and simpler.
This feature used to work flawlessly. In fact, over the years the developer has honed this into a very simple process for licence holders – thank you.
Naturally, it would be great if I could track down why this problem is happening.
Whilst I know, something similar was posted at:
viewtopic.php?p=225818&hilit=version+update#p225818
However, that is not the fix this time. The user in that instance apparently discovered he had the program running multiple times as shown in his Task Manager.
I checked, and I have not got multiple instances running.
I get similarly to that user on attempting to update XYPlorer:
Error opening file for writing:
D:\Programs\xyplorer\XYplorer.exe
Click Abort to stop the installation,
Retry to try again, or
Ignore to skip this file
I disabled:
Malwarebytes
Microsoft Security Essentials
I thought it might be my antivirus software - but seemingly it wasn't this.
The fix in my case was to:
Go to XYPlorer downloads page
Download the zip package
Extract zip and double click the installer executable
However, it would be nice to have the updates going in ‘automatically’ [sic] as they always used to. To be able to do it that way is much faster and simpler.