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Persistent Cropping Issue in Maximized Floating Preview Window When Viewing Multiple PDFs

Posted: 11 Aug 2024 09:22
by ...
I am encountering a persistent issue with the Floating Preview Window (FPW) when viewing multiple PDFs using PDF-XChange Editor as the PDF preview handler. Below are the details:

System Setup:

Screen Resolution: 1080 x 1920
FPW Window Mode: Maximized
PDF Preview Handler: PDF-XChange Editor

Issue:

1. When I open the first PDF using the FPW, it displays correctly without any issues.
2. However, when I click to open a second PDF while the FPW is still open, the left side of the PDF is cropped and not displayed properly.
3. This cropping issue persists for all subsequent PDFs opened in the FPW.
4. The issue only resolves when I close and reopen the FPW, but even then, only the first PDF opened displays properly.

Please let me know if there is a workaround or if a fix is available.

Re: Persistent Cropping Issue in Maximized Floating Preview Window When Viewing Multiple PDFs

Posted: 11 Aug 2024 13:19
by admin
Can't reproduce, works fine here. :|

Re: Persistent Cropping Issue in Maximized Floating Preview Window When Viewing Multiple PDFs

Posted: 11 Aug 2024 13:26
by ...
admin wrote: 11 Aug 2024 13:19 Can't reproduce, works fine here. :|
Did you try 1080x1920 (portrait orientation) and not 1920x1080 (landscape orientation)?

Re: Persistent Cropping Issue in Maximized Floating Preview Window When Viewing Multiple PDFs

Posted: 11 Aug 2024 16:36
by admin
You mean the FP? Well, that way it will cut off the bottom part. It has always been that way. I don't know how to stop it. It's a hard property of the preview handler.

Re: Persistent Cropping Issue in Maximized Floating Preview Window When Viewing Multiple PDFs

Posted: 11 Aug 2024 16:44
by ...
admin wrote: 11 Aug 2024 16:36 You mean the FP? Well, that way it will cut off the bottom part. It has always been that way. I don't know how to stop it. It's a hard property of the preview handler.
Yes, the floating preview in 1080x1920 (maximized window,portrait orientation) cuts off the left part, for me, of every preview after the first one. So, this is expected and I shouldn't bother trying to fix it on my end?

Re: Persistent Cropping Issue in Maximized Floating Preview Window When Viewing Multiple PDFs

Posted: 11 Aug 2024 16:51
by admin
Oh, the left part. Sorry for my careless reading. No, that's not expected and doesn't happen here. Can't explain it.