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Cached Thumbnails either not cached or retrieved.

Posted: 07 Aug 2024 18:37
by Zardoz2293
Cached thumbnails either not cached or retrieved. ALT+F6 creates thumbnails in current folder, move out of current folder, then return and no thumbnails.

000316.png

Re: Cached Thumbnails either not cached or retrieved.

Posted: 08 Aug 2024 08:45
by admin
Hm. Here is my first question: What did you assign ALT+F6 to?

Re: Cached Thumbnails either not cached or retrieved.

Posted: 08 Aug 2024 18:55
by Zardoz2293
admin wrote: 08 Aug 2024 08:45 Hm. Here is my first question: What did you assign ALT+F6 to?
What it's always been assigned: "Create Missing Thumbnails"

List View = View Thumbnails #1 (240x320) > No Thumbnails Displayed (278 files, 30 folders) > Alt+F6 > All Thumbnails Generated (as expected) > Switch List View to Different Folder > Switch Back to Folder where the 278 files, 30 folders Thumbnails where just created = No Thumbnails (not expected).

Checked = Cache thumbnails on disk
Checked = Show cached thumbnails only
Cache Path = Valid Path (if Checked = Resolve cache path from current folder, then same unexpected results)

Re: Cached Thumbnails either not cached or retrieved.

Posted: 08 Aug 2024 19:03
by highend
And the thumbnail folder contains... (screenshot incl. full path)?

Re: Cached Thumbnails either not cached or retrieved.

Posted: 08 Aug 2024 19:15
by Zardoz2293
highend wrote: 08 Aug 2024 19:03 And the thumbnail folder contains... (screenshot incl. full path)?
I don't understand your question. The thumbnail folder contain: *.ini, *.dbits, XYThumbs.txt



Thumbnail Folder:
000319.png

fe27923b80e38fdb1455b2d33f284f71.ini
000320.png


XYThumbs.txt
000321.png

AFTER ALT+F6
000324.png
MOVE TO OTHER FOLDER AND RETURN TO PREVIOUSLY CACHED ALT+F6 FOLDER
000325.png

Re: Cached Thumbnails either not cached or retrieved.

Posted: 08 Aug 2024 19:44
by highend
Try to reset your default apps to default
default_apps.png

Re: Cached Thumbnails either not cached or retrieved.

Posted: 08 Aug 2024 21:32
by Zardoz2293
No effect, same outcome.

The XY thumbnail cache is there, but apparently XY isn't -- reading and/or displaying the thumbnails.

Re: Cached Thumbnails either not cached or retrieved.

Posted: 09 Aug 2024 08:54
by highend
- It doesn't work in a fresh instance with default settings (only change: [x] Show cached thumbnails only)?
- Is this behaviour new or did it work in an older XY version?

I tried it with a fresh current beta, setting the options for Preview - Thumbnails as in your first screenshot.
Apart from the different sizes for the widths and heights

No problems here with: Have no thumbnails, generate them, change folder, come back -> Thumbnails are shown...

Re: Cached Thumbnails either not cached or retrieved.

Posted: 09 Aug 2024 11:24
by klownboy
I know it shouldn't make a difference, but have you tried the same scenario but temporarily place the same or similar pictures in a different folder like "C:\Temp" (i.e., someplace other than "C:\Users\...")? And as highend mentioned, uncheck "Show cached thumbnails only".

Re: Cached Thumbnails either not cached or retrieved.

Posted: 09 Aug 2024 19:18
by Zardoz2293
UNCHECKED = "Show cached thumbnails only" = Displays the thumbnails, but they are ALWAYS RECREATED EACH TIME, which is unacceptable due to time required to generate some types of thumbnails and number of files. Further, the "ESC" to terminate the building of all the thumbnails doesn't respond anymore (this seems to be a major issue when thumbnails are being created under a 'folder' to generate the associated thumbnail).

I don't remember when it "stopped" working, it's been some time, and some newer image types take considerable processing time to generate a thumbnail.

What I find odd is that the images are cached based on the files generated. Yet, there is absolutely NO error message indicating there was some problem reading the cached thumbnails.

If the cache path is empty, contains a valid path, or uses the same folder as the images for the thumbnails, the result is the same, NO displayed cached thumbnails.

Re: Cached Thumbnails either not cached or retrieved.

Posted: 10 Aug 2024 09:22
by admin
Tried your setup, cannot reproduce your problem.

Are you running multiple XY instances in parallel?

Re: Cached Thumbnails either not cached or retrieved.

Posted: 10 Aug 2024 17:56
by Zardoz2293
admin wrote: 10 Aug 2024 09:22 Tried your setup, cannot reproduce your problem.

Are you running multiple XY instances in parallel?
NO, only one instance.

Re: Cached Thumbnails either not cached or retrieved.

Posted: 11 Aug 2024 08:56
by admin
Email your XYplorer.ini to support.

Re: Cached Thumbnails either not cached or retrieved.

Posted: 12 Aug 2024 09:47
by admin
Thanks, got it.

However, everything works as it should. (Of course I had to change the hard-coded cache path to something that exists on my system.)

Re: Cached Thumbnails either not cached or retrieved.

Posted: 12 Aug 2024 15:19
by Zardoz2293
Must be a figment of my imagination. Too bad there isn't any way to determine the anomaly and resolve.