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Xyplorer 26 frozen and not responding

Posted: 22 May 2024 14:10
by Ghost_Inductee
Hello,

i use Xyplorer ver. 26 and when i start the xyplorer its frozen and not responding. What can i do?

thx for answers.

Re: Xyplorer 26 frozen and not responding

Posted: 22 May 2024 14:14
by highend
Quit XY

Find this key in your Xyplorer.ini file: NoNetworkOnStartup
Set its value to 1 like so: NoNetworkOnStartup=1

Save the file, start XY

Does it now startup "correctly"?

Re: Xyplorer 26 frozen and not responding

Posted: 22 May 2024 21:54
by Ghost_Inductee
It was already on 1. I tried 0 but it didn't change anything.

Re: Xyplorer 26 frozen and not responding

Posted: 22 May 2024 23:13
by highend
So it's a configured instance...

Did this happen after an upgrade?
Does it work if you move your XY data folder elsewhere and start with a fresh instance?

Re: Xyplorer 26 frozen and not responding

Posted: 23 May 2024 11:00
by Ghost_Inductee
No, that didn't happen after an update. That was already the case in the previous version.

When I removed the AppData folder the program ran without any problems. Funny. But then unfortunately all my settings are gone.

I just removed the xyplorer.ini file and then everything went great without any problems. What can I do?

Re: Xyplorer 26 frozen and not responding

Posted: 23 May 2024 11:13
by highend
So: When you keep your XY data folder and only remove the .ini => XY starts fine?

Send your Xyplorer.ini to:
xyplorer_configs<at>stdmail<dot>de
(assemble it correctly^^), I'll try to see if I can reproduce that here...

Re: Xyplorer 26 frozen and not responding

Posted: 23 May 2024 11:15
by Ghost_Inductee
Damn... I deleted it by mistake.

Re: Xyplorer 26 frozen and not responding

Posted: 23 May 2024 12:24
by Ghost_Inductee
So. I deleted the xplorer.ini. Xyplorer starts very quickly...but if I click on something the program hangs and not responding appears. And that even though I have a new ini file.

Re: Xyplorer 26 frozen and not responding

Posted: 23 May 2024 12:45
by highend
Show a full screenshot (including mouse pointer) before the click that brings XY into that state...

Re: Xyplorer 26 frozen and not responding

Posted: 23 May 2024 17:18
by thales
Hi,
My XY is hanging at the start and taking a long time to show the directory contents.
Where can I get support for this problem?
With this board being the only support place, finding someone who can effectively solve this problem is quite challenging.
Is anyone able to help me?

Re: Xyplorer 26 frozen and not responding

Posted: 23 May 2024 17:20
by admin
Strange. Is that a new problem?

Re: Xyplorer 26 frozen and not responding

Posted: 23 May 2024 17:24
by highend
effectively solve this problem is quite challenging
#True with that kind of information...
My XY is hanging at the start and taking a long time to show the directory contents.
With which XY version, since when does that happen, does it happen with a fresh version as well

Show the output of text get("loadtimes");

Re: Xyplorer 26 frozen and not responding

Posted: 23 May 2024 17:31
by admin
10 minutes after posting here, and after getting 2 replies, you email support? :om:

Re: Xyplorer 26 frozen and not responding

Posted: 25 May 2024 02:18
by windreaver
Similar issue on my side... when opening XY, the mouse cursor turns into Hourglass and stays there for around 3 ~ 5 seconds before XY is responsive...

There was no such issue in 25.90.0100... however there used to be the same issue in one of 25.90.xxx but then it was "fixed" in a certain version...

Re: Xyplorer 26 frozen and not responding

Posted: 25 May 2024 09:16
by admin
Run text get("loadtimes"); through the address bar and post the return.