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The LAN folder (388 files) is delayed, stuck, and unresponsive after opening.

Posted: 06 Dec 2023 05:46
by apsgocom
Hello everyone,

I encountered this problem here and I hope you can help me. I have a folder(Z:\软件安装包\AA 测试软件) in the local area network. I need to access this folder frequently, but every time I use XYplorer to open this folder, it will freeze. The mouse cannot scroll and is temporarily unresponsive.

It feels like you need to wait for a while to load, but after a while, the mouse scroll wheel slides, and there is still an obvious feeling of lag, which is not smooth.

Image

Re: The LAN folder (388 files) is delayed, stuck, and unresponsive after opening.

Posted: 06 Dec 2023 06:29
by RalphM
As your folder seems to contain mostly .exe and .zip files, the most likely culprit would be AV scanning.
Try to exclude XY from your virus scanner and see if it makes a difference.

Re: The LAN folder (388 files) is delayed, stuck, and unresponsive after opening.

Posted: 06 Dec 2023 06:45
by apsgocom
RalphM wrote: 06 Dec 2023 06:29 As your folder seems to contain mostly .exe and .zip files, the most likely culprit would be AV scanning.
Try to exclude XY from your virus scanner and see if it makes a difference.

Wow! Thank you so much! I hate myself for not checking the FAQ document carefully~😭

https://www.xyplorer.com/faq-topic.php?id=mse