XYplorer Beta Club

When doing a plain text search over the entire "C:" volume
XYplorer V24.30.0100 repeatedly reports "Error 11 Division by zero".

The attached file "XY_V24.30.0100_Find_Dialog_1.jpg" shows
what was specified in the "Find Files" dialog.

The attached file "XY_V24.30.0100_Error_11_txt.zip" contains
the single file "XY_V24.30.0100_Error_11.txt" which, in turn,
shows several of the captured error displays.

The output of msinfo32.exe is attached as file "T460P_NFO.zip"

Send me one of those EML files that trigger the error.

Thanks for the nearly instant reply!

The attached "Sample_1.zip" contains the file
"20200221-Fwd_Macrium_Order_Reference_MR35471-10558.eml"

Thanks. Unfortunately I cannot reproduce the error. Does it only happen with EML files?

Gee, I don't know. I canceled the search after a slew of those error displays.
I'll give it another shot now and let it continue to run. I should be able to
report back to you shortly.

Also check if it makes a difference if you rename such a file to *.TXT.

hi moderators! is it possible to remove that attachment ? it appears that it contains the license keys from their macrium order.

Attachment removed

Well, it's still running (very slowly). There have been a few more Divide by Zero errors
on different .eml files in different directories. Not all .eml files seem to cause the
problem, and there have not been any of these errors on any other file types.
FYI, the .eml files are created by Thunderbird when viewing an e-mail, and then
navigating from File -> Save As -> File and accepting the default as ".eml". The
trouble causing files are of varying ages, produced by different versions of Thunderbird.

I'll update you once the search completes.

The search finished (3 hours and 55 minutes elapsed time) with no other errors.

Thanks for removing the attachment which contained a license key.
That key was no longer valid, however, I appreciate the diligence.

What is your code page? Post the 3rd block of Help | Various Information:

First tidbit: I renamed a couple of the .eml files to .txt and the Divdie by Zero error did not occur on those renamed files.

Second tidbit: Codepage info

XYplorer: 24.30.0100 - Lifetime License Enterprise
Startup Time: 649 ms at 2023-04-22 8:07:36 AM
Uptime: 9 secs Runtime Library Version: 6.00.9848
Memory Usage: 35,732 KB, Virtual Memory Size: 14,188 KB

OS: Windows 10 Pro, 64-bit, Version 21H2, Build 19044.2846 (10.0), .NET v4.8.04084
Time Zone: Mountain Standard Time, Mountain Daylight Time UTC Offset: --06:00
User Role: User UI Language: English
Themes: Yes RealSystem32: Yes

System / Thread Locale ID: 1033 (en-US) / 1033 (en-US)
Default ANSI Code Page: 1252 (ANSI - Latin I)
Active ANSI Code Page: 1252 (ANSI - Latin I)
Default OEM code page: 437 (OEM - United States)
Active OEM Code Page: 437 (OEM - United States)
DBCS Code Page: No
Main Contents Font: Segoe UI 9
Buttons & Labels Font: Segoe UI 9

Monitor: 1/1 (Primary)
Screen: 1920x1200 Virtual: (0, 0) - (1920, 1200) Work: (0, 0) - (1920, 1170)
Screen DPI: 96 (100%) twX: 15 (15) Stretch: 1.00 sLF: 1.00 Toolbar Zoom: 1.00 (1;1)
Screen Color Depth: 32 Line Spacing: 2 (2.00)
DPI Awareness: Per monitor Auto Scaling: Yes, Yes

UseDPIAwareIconSizes: No
Icon Size: Small=16, Large=32, Extra Large=48, Jumbo=256
Icon Size Controls: Small=16, Large=32, Extra Large=48, Jumbo=256
Icon Size Recommended: Small=16, Large=32, Extra Large=48, Jumbo=256
DblClick Time: 500 ms

App: C:\XYplorer\XYplorer.exe
Ini File: C:\XYplorer\XYplorer.ini
Catalog: C:\XYplorer\Catalogs\catalog.dat
Tags Database: C:\XYplorer\tag.dat

App Data: C:\XYplorer\
Pane 1 Data: C:\XYplorer\Panes\1\
Pane 2 Data: C:\XYplorer\Panes\2\
Catalogs: C:\XYplorer\Catalogs\
Icons: C:\XYplorer\Icons\
New Items: C:\XYplorer\NewItems\
Paper Folders: C:\XYplorer\Paper\
Scripts: C:\XYplorer\Scripts\
Thumbs Cache: C:\XYplorer\Thumbnails\

Language Support: 8.164
Language: No language loaded

Due to a business commitment it is unlikely that I will be able to work
with you on this problem until Saturday 29 April. I apologize for the
delay. Thanks for all of your help!

RRbitwise wrote: ↑22 Apr 2023 16:09 First tidbit: I renamed a couple of the .eml files to .txt and the Divdie by Zero error did not occur on those renamed files.

That's the interesting part. Let me know when you are back in town.