Error 11 (Divide by Zero) When Doing a Plain Text search
Error 11 (Divide by Zero) When Doing a Plain Text search
When doing a plain text search over the entire "C:" volume
XYplorer V24.30.0100 repeatedly reports "Error 11 Division by zero".
The attached file "XY_V24.30.0100_Find_Dialog_1.jpg" shows
what was specified in the "Find Files" dialog.
The attached file "XY_V24.30.0100_Error_11_txt.zip" contains
the single file "XY_V24.30.0100_Error_11.txt" which, in turn,
shows several of the captured error displays.
The output of msinfo32.exe is attached as file "T460P_NFO.zip"
XYplorer V24.30.0100 repeatedly reports "Error 11 Division by zero".
The attached file "XY_V24.30.0100_Find_Dialog_1.jpg" shows
what was specified in the "Find Files" dialog.
The attached file "XY_V24.30.0100_Error_11_txt.zip" contains
the single file "XY_V24.30.0100_Error_11.txt" which, in turn,
shows several of the captured error displays.
The output of msinfo32.exe is attached as file "T460P_NFO.zip"
- Attachments
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- XY_V24.30.0100_Error_11_txt.zip
- (722 Bytes) Downloaded 18 times
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- T460P_NFO.zip
- (178.88 KiB) Downloaded 17 times
-
- XY_V24.30.0100_Find_Dialog_1.jpg (169.44 KiB) Viewed 685 times
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- Site Admin
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Re: Error 11 (Divide by Zero) When Doing a Plain Text search
Send me one of those EML files that trigger the error.
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Re: Error 11 (Divide by Zero) When Doing a Plain Text search
Thanks for the nearly instant reply!
The attached "Sample_1.zip" contains the file
"20200221-Fwd_Macrium_Order_Reference_MR35471-10558.eml"
The attached "Sample_1.zip" contains the file
"20200221-Fwd_Macrium_Order_Reference_MR35471-10558.eml"
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- Site Admin
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Re: Error 11 (Divide by Zero) When Doing a Plain Text search
Thanks. Unfortunately I cannot reproduce the error. Does it only happen with EML files?
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Re: Error 11 (Divide by Zero) When Doing a Plain Text search
Gee, I don't know. I canceled the search after a slew of those error displays.
I'll give it another shot now and let it continue to run. I should be able to
report back to you shortly.
I'll give it another shot now and let it continue to run. I should be able to
report back to you shortly.
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- Site Admin
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- Joined: 22 May 2004 16:48
- Location: Win8.1 @100%, Win10 @100%
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Re: Error 11 (Divide by Zero) When Doing a Plain Text search
Also check if it makes a difference if you rename such a file to *.TXT.
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Re: Error 11 (Divide by Zero) When Doing a Plain Text search
hi moderators! is it possible to remove that attachment ? it appears that it contains the license keys from their macrium order.
Re: Error 11 (Divide by Zero) When Doing a Plain Text search
Attachment removed
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Re: Error 11 (Divide by Zero) When Doing a Plain Text search
Well, it's still running (very slowly). There have been a few more Divide by Zero errors
on different .eml files in different directories. Not all .eml files seem to cause the
problem, and there have not been any of these errors on any other file types.
FYI, the .eml files are created by Thunderbird when viewing an e-mail, and then
navigating from File -> Save As -> File and accepting the default as ".eml". The
trouble causing files are of varying ages, produced by different versions of Thunderbird.
I'll update you once the search completes.
on different .eml files in different directories. Not all .eml files seem to cause the
problem, and there have not been any of these errors on any other file types.
FYI, the .eml files are created by Thunderbird when viewing an e-mail, and then
navigating from File -> Save As -> File and accepting the default as ".eml". The
trouble causing files are of varying ages, produced by different versions of Thunderbird.
I'll update you once the search completes.
Re: Error 11 (Divide by Zero) When Doing a Plain Text search
The search finished (3 hours and 55 minutes elapsed time) with no other errors.
Re: Error 11 (Divide by Zero) When Doing a Plain Text search
Thanks for removing the attachment which contained a license key.
That key was no longer valid, however, I appreciate the diligence.
That key was no longer valid, however, I appreciate the diligence.
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Re: Error 11 (Divide by Zero) When Doing a Plain Text search
What is your code page? Post the 3rd block of Help | Various Information:
Code: Select all
System / Thread Locale ID: 1033 (en-US) / 1033 (en-US)
Default ANSI Code Page: 1252 (ANSI - Latin I)
Active ANSI Code Page: 1252 (ANSI - Latin I)
Default OEM code page: 437 (OEM - United States)
Active OEM Code Page: 437 (OEM - United States)
DBCS Code Page: No
Main Contents Font: Segoe UI 9
Buttons & Labels Font: Segoe UI 9
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Re: Error 11 (Divide by Zero) When Doing a Plain Text search
First tidbit: I renamed a couple of the .eml files to .txt and the Divdie by Zero error did not occur on those renamed files.
Second tidbit: Codepage info
XYplorer: 24.30.0100 - Lifetime License Enterprise
Startup Time: 649 ms at 2023-04-22 8:07:36 AM
Uptime: 9 secs Runtime Library Version: 6.00.9848
Memory Usage: 35,732 KB, Virtual Memory Size: 14,188 KB
OS: Windows 10 Pro, 64-bit, Version 21H2, Build 19044.2846 (10.0), .NET v4.8.04084
Time Zone: Mountain Standard Time, Mountain Daylight Time UTC Offset: --06:00
User Role: User UI Language: English
Themes: Yes RealSystem32: Yes
System / Thread Locale ID: 1033 (en-US) / 1033 (en-US)
Default ANSI Code Page: 1252 (ANSI - Latin I)
Active ANSI Code Page: 1252 (ANSI - Latin I)
Default OEM code page: 437 (OEM - United States)
Active OEM Code Page: 437 (OEM - United States)
DBCS Code Page: No
Main Contents Font: Segoe UI 9
Buttons & Labels Font: Segoe UI 9
Monitor: 1/1 (Primary)
Screen: 1920x1200 Virtual: (0, 0) - (1920, 1200) Work: (0, 0) - (1920, 1170)
Screen DPI: 96 (100%) twX: 15 (15) Stretch: 1.00 sLF: 1.00 Toolbar Zoom: 1.00 (1;1)
Screen Color Depth: 32 Line Spacing: 2 (2.00)
DPI Awareness: Per monitor Auto Scaling: Yes, Yes
UseDPIAwareIconSizes: No
Icon Size: Small=16, Large=32, Extra Large=48, Jumbo=256
Icon Size Controls: Small=16, Large=32, Extra Large=48, Jumbo=256
Icon Size Recommended: Small=16, Large=32, Extra Large=48, Jumbo=256
DblClick Time: 500 ms
App: C:\XYplorer\XYplorer.exe
Ini File: C:\XYplorer\XYplorer.ini
Catalog: C:\XYplorer\Catalogs\catalog.dat
Tags Database: C:\XYplorer\tag.dat
App Data: C:\XYplorer\
Pane 1 Data: C:\XYplorer\Panes\1\
Pane 2 Data: C:\XYplorer\Panes\2\
Catalogs: C:\XYplorer\Catalogs\
Icons: C:\XYplorer\Icons\
New Items: C:\XYplorer\NewItems\
Paper Folders: C:\XYplorer\Paper\
Scripts: C:\XYplorer\Scripts\
Thumbs Cache: C:\XYplorer\Thumbnails\
Language Support: 8.164
Language: No language loaded
Second tidbit: Codepage info
XYplorer: 24.30.0100 - Lifetime License Enterprise
Startup Time: 649 ms at 2023-04-22 8:07:36 AM
Uptime: 9 secs Runtime Library Version: 6.00.9848
Memory Usage: 35,732 KB, Virtual Memory Size: 14,188 KB
OS: Windows 10 Pro, 64-bit, Version 21H2, Build 19044.2846 (10.0), .NET v4.8.04084
Time Zone: Mountain Standard Time, Mountain Daylight Time UTC Offset: --06:00
User Role: User UI Language: English
Themes: Yes RealSystem32: Yes
System / Thread Locale ID: 1033 (en-US) / 1033 (en-US)
Default ANSI Code Page: 1252 (ANSI - Latin I)
Active ANSI Code Page: 1252 (ANSI - Latin I)
Default OEM code page: 437 (OEM - United States)
Active OEM Code Page: 437 (OEM - United States)
DBCS Code Page: No
Main Contents Font: Segoe UI 9
Buttons & Labels Font: Segoe UI 9
Monitor: 1/1 (Primary)
Screen: 1920x1200 Virtual: (0, 0) - (1920, 1200) Work: (0, 0) - (1920, 1170)
Screen DPI: 96 (100%) twX: 15 (15) Stretch: 1.00 sLF: 1.00 Toolbar Zoom: 1.00 (1;1)
Screen Color Depth: 32 Line Spacing: 2 (2.00)
DPI Awareness: Per monitor Auto Scaling: Yes, Yes
UseDPIAwareIconSizes: No
Icon Size: Small=16, Large=32, Extra Large=48, Jumbo=256
Icon Size Controls: Small=16, Large=32, Extra Large=48, Jumbo=256
Icon Size Recommended: Small=16, Large=32, Extra Large=48, Jumbo=256
DblClick Time: 500 ms
App: C:\XYplorer\XYplorer.exe
Ini File: C:\XYplorer\XYplorer.ini
Catalog: C:\XYplorer\Catalogs\catalog.dat
Tags Database: C:\XYplorer\tag.dat
App Data: C:\XYplorer\
Pane 1 Data: C:\XYplorer\Panes\1\
Pane 2 Data: C:\XYplorer\Panes\2\
Catalogs: C:\XYplorer\Catalogs\
Icons: C:\XYplorer\Icons\
New Items: C:\XYplorer\NewItems\
Paper Folders: C:\XYplorer\Paper\
Scripts: C:\XYplorer\Scripts\
Thumbs Cache: C:\XYplorer\Thumbnails\
Language Support: 8.164
Language: No language loaded
Re: Error 11 (Divide by Zero) When Doing a Plain Text search
Due to a business commitment it is unlikely that I will be able to work
with you on this problem until Saturday 29 April. I apologize for the
delay. Thanks for all of your help!
with you on this problem until Saturday 29 April. I apologize for the
delay. Thanks for all of your help!
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- Site Admin
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Re: Error 11 (Divide by Zero) When Doing a Plain Text search
That's the interesting part. Let me know when you are back in town.
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