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Cryptomator drive listed as "Disconnected Network Drive"

Posted: 23 Mar 2023 22:08
by netizenk
Why is Cryptomator virtual drive shown in XYPlorer as "Disconnected Network Drive" with a red cross over the drive icon when Windows Explorer is showing it as just Cryptomator?

Any way to fix this?

Re: Cryptomator drive listed as "Disconnected Network Drive"

Posted: 23 Mar 2023 23:44
by netizenk
Here is a screenshot...

Re: Cryptomator drive listed as "Disconnected Network Drive"

Posted: 24 Mar 2023 03:55
by phred
Have you rebooted your PC since this started appearing?
Have you opened the drive in Windows Explorer to confirm that it's actually connected?

Re: Cryptomator drive listed as "Disconnected Network Drive"

Posted: 24 Mar 2023 08:53
by netizenk
Yes and yes, and yes it opens fine in both Windows Explorer and XYPlorer, it's just displayed in XYplorer as disconnected.

Re: Cryptomator drive listed as "Disconnected Network Drive"

Posted: 24 Mar 2023 10:31
by admin
Check out this option: Configuration | General | Startup & Exit | Reconnect mapped network drives on startup

Re: Cryptomator drive listed as "Disconnected Network Drive"

Posted: 24 Mar 2023 23:25
by netizenk
That option was not checked so I checked it, restarted XY, verified it was now checked but the drive was still showing as "Disconnected Network Drive". So I rebooted Windows, unlocked the Cryptomator drive first, than started XY and verified that the options is still checked but the drive is still displayed as "Disconnected Network Drive".

Do keep in mind that this is not actually a mapped network drive, it is a local virtual drive created by Cryptomator cloud encryption software.

In Windows Explorer when This PC is selected the drive is listed under Network locations probably because the address is \\cryptomator\vault so that tricks Windows into detecting it as a mapped network drive. However, as I mentioned, in Windows Explorer it is not displayed as disconnected, it looks just like any other mapped network drive.

Re: Cryptomator drive listed as "Disconnected Network Drive"

Posted: 25 Mar 2023 08:09
by admin
Note that the words "Disconnected Network Drive" are coming from Windows. It's the reply on XYplorer's question "What kind of drive is this?". Can't do anything about it. :|

Re: Cryptomator drive listed as "Disconnected Network Drive"

Posted: 25 Mar 2023 18:32
by netizenk
Understood but just for clarity, Windows Explorer is not displaying it as "Disconnected Network Drive" but as Cryptomator... check out the screenshot.

Re: Cryptomator drive listed as "Disconnected Network Drive"

Posted: 25 Mar 2023 18:50
by highend
Try this:

Unmount that virtual drive
Open a command prompt with admin permissions, execute

Code: Select all

REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\NetworkProvider" /v "RestoreConnection" /t REG_DWORD /d "0x00000000" /f
REG ADD "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System" /v "EnableLinkedConnections" /t REG_DWORD /d "0x00000001" /f
Restart the PC, mount it again and... does it work then?

Re: Cryptomator drive listed as "Disconnected Network Drive"

Posted: 26 Mar 2023 19:14
by netizenk
Just in case someone else runs into this: In "Virtual Drive" tab of Cryptomator settings, I changed the "Volume Type" drop down from "Automatic" to "WinFsp (Local Drive)", restarted Cryptomator and it started showing as regular local drive.

Thanks to everyone who replied.