Update w/ Installer Package XY64 still running

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RalphM
Posts: 1935
Joined: 27 Jan 2005 23:38
Location: Cairns, Australia

Update w/ Installer Package XY64 still running

Post by RalphM »

Upgrading from 24.20.0005 to .0010 with the installer package just gave me the error that XY64 can not be overwritten.
Had to manually end the two! XY64 tasks via task manager and click retry for the installation to finish.
The same happened a few versions ago as well but I didn't report it because I thought it was just a one-off.
Ralph :)
(OS: W11 22H2 Home x64 - XY: Current beta - Office 2019 32-bit - Display: 1920x1080 @ 125%)

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Re: Update w/ Installer Package XY64 still running

Post by admin »

So XY64 got stuck in memory after you closed the app before installing? This should and does not happen normally. Can you repeat it at will?

RalphM
Posts: 1935
Joined: 27 Jan 2005 23:38
Location: Cairns, Australia

Re: Update w/ Installer Package XY64 still running

Post by RalphM »

Can't say at the moment, will report back when it next happens.
Ralph :)
(OS: W11 22H2 Home x64 - XY: Current beta - Office 2019 32-bit - Display: 1920x1080 @ 125%)

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