Preview of some video files is not working

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1024mb
Posts: 205
Joined: 14 Dec 2018 23:26

Preview of some video files is not working

Post by 1024mb »

I have one mkv file with a MPEG video track and when I hover over the file I get this:

Code: Select all

Error:  	6 (0x00000006)
Desc:   	Overflow
Dll:    	0
Proc:   	hb_GetThumbnail@130: 15. Nuestro amor.mkv - 704x480

Source: 	XYplorer
XY ver: 	XYplorer 23.90.0009 - Lifetime License Enterprise
OS:     	Windows 10 Pro for Workstations, 64-bit, Version 22H2, Build 19045.2251 (10.0)
Locale: 	2058 (es-MX)
ANSI:   	1252, ACP: 1252  (ANSI - Latín I)
Font:   	Trebuchet MS 14.25, Trebuchet MS 9.75, DBCS: No
DPI:    	96 (100%), 1920x1080

Date:   	2022-12-22 18:50:48
The video file has been remuxed from a MPG container to the Matroska one. Hovering the MPG file works without problems.
Other MKV files with AVC (Main - Level 3) tracks also error with the same message, but MKVs with AVC (High - Level 4.1) tracks work without problems.
Also I have tested an AVI file with a Xvid track and it's also failing with the same message, as nobody was reporting this I thought it was my machine so I waited some days and rebooted but I still have the same problems, even updated K-Lite.

admin
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Re: Preview of some video files is not working

Post by admin »

Can you send me one of them?


admin
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Re: Preview of some video files is not working

Post by admin »

Unfortunately I don't get the error here. Is this a new problem for you?

1024mb
Posts: 205
Joined: 14 Dec 2018 23:26

Re: Preview of some video files is not working

Post by 1024mb »

Yes, this is new, it worked well before or at least I didn't find any problems. I just tried my other (portable) instance and even after updating it to latest beta it still works without problems so it must be a configuration but I haven't changed anything in these past days. I tried disabling the 64-bit preview handlers to no avail. You have any ideas? Shouldn't it be failing in every instance?

admin
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Re: Preview of some video files is not working

Post by admin »

Check your setting of tweak PreviewEarlyFactory.

1024mb
Posts: 205
Joined: 14 Dec 2018 23:26

Re: Preview of some video files is not working

Post by 1024mb »

Yes, that solved it. I set it to 1 and no more error messages. Thanks :tup:

admin
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Re: Preview of some video files is not working

Post by admin »

What was the previous setting?

1024mb
Posts: 205
Joined: 14 Dec 2018 23:26

Re: Preview of some video files is not working

Post by 1024mb »

admin wrote: 29 Dec 2022 17:16 What was the previous setting?
It was 2, haven't touched that for a long time.

admin
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Re: Preview of some video files is not working

Post by admin »

The factory default is 0. This should work for you as well.

1024mb
Posts: 205
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Re: Preview of some video files is not working

Post by 1024mb »

Yes, that also works. :tup:

David40
Posts: 27
Joined: 03 Apr 2010 04:30

Re: Preview of some video files is not working

Post by David40 »

Mine is set to zero and I still get the thumbnail error on some videos:

Error: 6 (0x00000006)
Desc: Overflow
Dll: 0
Proc: addIFF@252: C:\DATA\Video\Legal Fiction\Phil Schneider - November 1995 Lecture (360p).mp4 -- 5/6

Source: XYplorer
XY ver: XYplorer 24.00.0600 - Lifetime License Home
OS: Windows 10, 64-bit, Version 22H2, Build 19045.2486 (10.0)
Locale: 1033 (en-US)
ANSI: 1252, ACP: 1252 (ANSI - Latin I)
Font: Segoe UI 9.75, Segoe UI 9, DBCS: No
DPI: 96 (100%), 1920x1080

Date: 2023-02-01 16:39:16

admin
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Re: Preview of some video files is not working

Post by admin »

Got a link?

David40
Posts: 27
Joined: 03 Apr 2010 04:30

Re: Preview of some video files is not working

Post by David40 »

delete
Last edited by David40 on 02 Feb 2023 00:50, edited 1 time in total.

David40
Posts: 27
Joined: 03 Apr 2010 04:30

Re: Preview of some video files is not working

Post by David40 »

It's not a link. These are videos I have downloaded from various sources, mainly YouTube. If I click on a folder containing these videos I get that error as XYplorer displays/renders the thumbnails of the videos in that folder. If the window has 4 thumbnails then I have to close the error 4 times, etc.. I do not have preview play enabled, it's just when the thumbnails are opening, and what's really strange is it only happens with certain videos and certain folders. Most of the folders I click on that contain video clips don't do that, and I have no idea what is different about these other folder and clips that would cause this.

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