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XY 23.70 always same problem "This action cannot be completed because the other application is busy"

Posted: 23 Oct 2022 15:07
by FlyAway
Hi :)
I had left XY for this problem and was waiting for the new version which, I had read, would solve the problem. Unfortunately the problem is still there :( I also disabled the preview for Office files, as I had read, but nothing changes. I also reinstalled Win and, on the clean system, I tried XY but the same message appears :cry: :cry: :cry: :cry: :cry:

Re: XY 23.70 always same problem "This action cannot be completed because the other application is busy"

Posted: 07 Nov 2022 11:21
by admin
What about telling us when this happens?

Re: XY 23.70 always same problem "This action cannot be completed because the other application is busy"

Posted: 07 Nov 2022 16:43
by memorialparker
It is hard to remember exactly when but it seems like a few months ago I started getting a message like action cannot be completed because file is busy in another app during moves and copies using XY's own move algorithm. Odd thing, every time i could open up xplorer2, the built-in file manager, or explorer++, or Q-Dir and complete the same move successfully. It has become so frequent that I stopped using XY as my go-to.
Simultaneously, I noticed XY locking up on me.
If you have a built-in script that automatically records and sends you crash information or an application log, tell me how and i will turn it on. If not, you might want to build something like that because it is near impossible for a user to remember exactly what all was going on, other than no other app is having that problem.
I was very impressed how stable XY was when i first started using it but no more.
The only thing I can think to do at my end is to either turn off XY's proprietary copy and move dialog, or install successively older versions until I notice the problem is gone.
Currently I am using 23.70.0222
It would be really nice if when a lock up or crash happens a user could hit one button and crash report with logs and system configuration was produced and automatically queued to be emailed to you with a chance to add our comments.
Example 1
XYplorer

Description
Faulting Application Path: C:\Program Files (x86)\XYplorer\XYplorer.exe
Creation Time: 2022-10-31 19-19-14
Problem: Stopped working
Status: Report queued

Problem signature
Problem Event Name: APPCRASH
Application Name: XYplorer.exe
Application Version: 23.70.0.200
Application Timestamp: 6339a1b2
Fault Module Name: StackHash_ecf1
Fault Module Version: 10.0.19041.2193
Fault Module Timestamp: 654e6c05
Exception Code: c0000374
Exception Offset: PCH_06_FROM_ntdll+0x000730AC

Extra information about the problem
Bucket ID: (18446744073709551615)

Example 2
XYplorer
Description
Faulting Application Path: C:\Program Files (x86)\XYplorer\XYplorer.exe
Creation Time: 2022-10-28 11-20-06
Problem: Stopped working
Status: Report queued

Problem signature
Problem Event Name: APPCRASH
Application Name: XYplorer.exe
Application Version: 23.70.0.200
Application Timestamp: 6339a1b2
Fault Module Name: StackHash_ecf1
Fault Module Version: 10.0.19041.2193
Fault Module Timestamp: 654e6c05
Exception Code: c0000374
Exception Offset: PCH_F7_FROM_ntdll+0x000730AC

Extra information about the problem
Bucket ID: (18446744073709551615)

Re: XY 23.70 always same problem "This action cannot be completed because the other application is busy"

Posted: 08 Nov 2022 13:24
by admin
Could it be related to files being previewed?

Re: XY 23.70 always same problem "This action cannot be completed because the other application is busy"

Posted: 08 Nov 2022 21:02
by memorialparker
no