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.MSG Outlook file - Preview pane stops working when you switch to previewing other files

Posted: 13 Oct 2022 19:58
by PlorerXY6
On version 23.70.0200 for me, previewing a .MSG Outlook file (32 bit Office 365) - Preview pane stops working (mouse is unresponsive in pane) when you switch to previewing other files. You also get a flash of a .msg preview when you switch to another file in the preview pane. Only fix is to restart XYPlorer.

• Word preview still works
• Going between MSG + PDF does not work
• PDF – not working with PDF Editor shell & Foxit shell

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Posted: 14 Oct 2022 16:00
by highend
Alternating between .msg and .pdf works just fine here. Same version, Sumatra 64-bit shell extensions...

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Posted: 14 Oct 2022 18:15
by Horst
Alternating between .msg and .pdf works fine here ti.
Using PDF-XChange as pdf preview handler and the free .msg handler.

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Posted: 18 Oct 2022 17:11
by PlorerXY6
It 'works' as in it shows up, but I can't drag the preview pane scrollbar after the first .msg file & same for PDFs.
So it's actually not usable especially when I want to copy + select text from within that .msg preview pane.
This is using the MS OUTLOOK .msg handler, not the MsgPreviewer64 handler (which I can't use because it takes focus from the list pane whereas the Outlook handler keeps focus to the list pane so you can use up/down arrows to go to next file).
So when you say you're both using the msg handler, are you using the Outlook handler, or that 64 bit third party version?

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Posted: 19 Oct 2022 09:04
by Horst
I use the following free msg preview handler which btw. doesn't steel the focus.
https://www.brandsict.nl/msgpreviewer_en.php

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Posted: 20 Oct 2022 16:59
by PlorerXY6
Horst wrote: 19 Oct 2022 09:04 I use the following free msg preview handler which btw. doesn't steel the focus.
https://www.brandsict.nl/msgpreviewer_en.php
On my computer that one steals focus..

Default MS Outlook previewer functions normally in File Explorer.

So, isn't this a reportable bug given I continue to have the issue with the MS Outlook previewer? I thought the developer advertised on the site it 'works out of the box' with the native .msg previewer, but clearly it does not.

No one else confirmed that the MS Outlook native previewer is working properly.

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Posted: 31 Oct 2022 15:39
by PlorerXY6
Has anyone been able to get the **native, MS Outlook** .msg previewer to work properly in current XYPlorer?