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XYplorer Technical Problem: Office files cannot sync

Posted: 16 Sep 2022 09:58
by lalandwonder
Hi there,

a technical problem: when opening office files (e.g. .docx, etc.) in OneDrive through XYplorer, they cannot be saved and synchronized automatically.

For the same file, which is already synced to OneDrive.
When opening office files through Windows Explorer, "Auto Save" is on.
SCR-20220916-i9d.png
SCR-20220916-i9d.png (37.36 KiB) Viewed 638 times
However, when opening office files with xyplorer, "Auto Save" is off.
SCR-20220916-i9d.png
SCR-20220916-i9d.png (37.36 KiB) Viewed 638 times
As a comparison, when opening office files in OneDrive through one commander, Directory Opus, it is also possible to synchronize.
Only when opening through XYplorer can not be synchronized.

In the attachments, there are the logs for the problem.
XYplorer下OneDrive无法同步问题.zip
(715.4 KiB) Downloaded 28 times
software information:
OS version: Windows10 21H1
Software version: XYplorer 23.60

If you need more details, please contact me.
Thanks for your help and wait for your reply!

Re: XYplorer Technical Problem: Office files cannot sync

Posted: 17 Sep 2022 17:29
by admin
Can anybody here comment on this? (I'm using neither OneDrive, nor Office, nor Win 10; I don't even know what that screenshot is from.)

Re: XYplorer Technical Problem: Office files cannot sync

Posted: 18 Sep 2022 10:18
by Filehero
It seems,, that opening an Excel file on a one drive folder via XYplorer resets the Auto-Save option back to off.

Some (more) confusion may come from the fact, that the 2nd inlined screenshot is a dupe reference to the first one but is rather expected to point to the "attached" one.

Since I don't use OneDrive from Windows and my MS Office privacy settings don't even allow Auto-Save to be switched on ( :titter: ), I can't repro anything further here.

Re: XYplorer Technical Problem: Office files cannot sync

Posted: 20 Sep 2022 20:53
by peterbonge
I've had the same problem in the past, but only when starting XY as Admin.