XYplorer Technical Problem: Office files cannot sync
Posted: 16 Sep 2022 09:58
Hi there,
a technical problem: when opening office files (e.g. .docx, etc.) in OneDrive through XYplorer, they cannot be saved and synchronized automatically.
For the same file, which is already synced to OneDrive.
When opening office files through Windows Explorer, "Auto Save" is on. However, when opening office files with xyplorer, "Auto Save" is off. As a comparison, when opening office files in OneDrive through one commander, Directory Opus, it is also possible to synchronize.
Only when opening through XYplorer can not be synchronized.
In the attachments, there are the logs for the problem. software information:
OS version: Windows10 21H1
Software version: XYplorer 23.60
If you need more details, please contact me.
Thanks for your help and wait for your reply!
a technical problem: when opening office files (e.g. .docx, etc.) in OneDrive through XYplorer, they cannot be saved and synchronized automatically.
For the same file, which is already synced to OneDrive.
When opening office files through Windows Explorer, "Auto Save" is on. However, when opening office files with xyplorer, "Auto Save" is off. As a comparison, when opening office files in OneDrive through one commander, Directory Opus, it is also possible to synchronize.
Only when opening through XYplorer can not be synchronized.
In the attachments, there are the logs for the problem. software information:
OS version: Windows10 21H1
Software version: XYplorer 23.60
If you need more details, please contact me.
Thanks for your help and wait for your reply!