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Crash of XY64.exe in PDF preview with actual beta

Posted: 08 Jun 2022 13:43
by Horst
This new beta (23.10.0057) crashes for every PDF I preview in the preview pane
if I go to the next pdf in the list.
The PDF previewer is PDF-XChange.
I'll try the previous betas to see since when it started.
Tried back to 23.10.0000 still crashes, also with a ::fresh instance.
Here one of the WER reports.
I also have Crash dumps if you are interested.

Code: Select all

Version=1
EventType=BEX64
EventTime=132991619016557603
ReportType=2
Consent=1
UploadTime=132991619017807319
ReportStatus=268566528
ReportIdentifier=6783a44c-1ac9-4035-92f4-a8b34f966f82
IntegratorReportIdentifier=c7def189-2152-408e-ae43-b8acd8ace072
Wow64Host=34404
NsAppName=XY64.exe
OriginalFilename=XY64.exe
AppSessionGuid=00001164-0001-00c5-a539-06392c7bd801
TargetAppId=W:00063cfa9e3551b87cac141c6a75f205cf3000000000!0000a2888fd5be448fd9b86d1752d46a1b9cd794ac96!XY64.exe
TargetAppVer=2022//06//08:10:43:27!0!XY64.exe
BootId=4294967295
ServiceSplit=2950550345
TargetAsId=878
UserImpactVector=1048576
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=c0a703e7c4717ee4e3d3cf9181a2dd88
Response.BucketTable=5
Response.LegacyBucketId=1428713730658721160
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=XY64.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.29
Sig[2].Name=Application Timestamp
Sig[2].Value=62a07d4f
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.22000.708
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=b998b765
Sig[6].Name=Exception Offset
Sig[6].Value=0000000000124a20
Sig[7].Name=Exception Code
Sig[7].Value=c000000d
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000000
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.22000.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1031
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=cec9
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=cec903fae2a0977677e2bea05b1841b2
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=d149
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=d149e088e6c4d6a872b637d17d4a4abd
UI[2]=C:\Tools\XYplorer\XY64.exe
LoadedModule[0]=C:\Tools\XYplorer\XY64.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.dll
LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[5]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[6]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[7]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\System32\sechost.dll
LoadedModule[9]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[10]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[11]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[14]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
LoadedModule[15]=C:\WINDOWS\System32\USER32.dll
LoadedModule[16]=C:\WINDOWS\System32\win32u.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\ucrtbase_clr0400.dll
LoadedModule[18]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_CLR0400.dll
LoadedModule[20]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[21]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[22]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[23]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[24]=C:\WINDOWS\System32\psapi.dll
LoadedModule[25]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\b8493bec853ac702d2188091d76ccffa\mscorlib.ni.dll
LoadedModule[26]=C:\WINDOWS\System32\ole32.dll
LoadedModule[27]=C:\WINDOWS\System32\combase.dll
LoadedModule[28]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[29]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[30]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll
LoadedModule[31]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\07adf3ee75bf8174dbd3f67beb8e9c0f\System.ni.dll
LoadedModule[32]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\917cb23ed731505048f3cd51cb7d282f\System.Drawing.ni.dll
LoadedModule[33]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\ae315d63b710bdb4c34de5b4b552d1b2\System.Windows.Forms.ni.dll
LoadedModule[34]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\a737f3eeae73b756d3851b2550f1c683\System.Core.ni.dll
LoadedModule[35]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\758011c31811c56914db0dbb03652808\System.Configuration.ni.dll
LoadedModule[36]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\218d288ab19df960aedea7f2e143d423\System.Xml.ni.dll
LoadedModule[37]=C:\WINDOWS\System32\shell32.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[40]=C:\WINDOWS\System32\SHCORE.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[44]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[46]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22000.120_none_9d947278b86cc467\comctl32.dll
LoadedModule[47]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.22000.675_none_ce846f9a12fab040\gdiplus.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\DWrite.dll
LoadedModule[49]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[51]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[52]=C:\Program Files\Tracker Software\Shell Extensions\XCShInfo.x64.dll
LoadedModule[53]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[54]=C:\Program Files\Tracker Software\Shell Extensions\XCShMain.x64.dll
LoadedModule[55]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[57]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[61]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\d2d1.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[65]=C:\WINDOWS\SYSTEM32\cfgmgr32.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[67]=C:\Windows\System32\msxml6.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\atlthunk.dll
LoadedModule[69]=C:\WINDOWS\System32\TextShaping.dll
LoadedModule[70]=C:\WINDOWS\SYSTEM32\textinputframework.dll
LoadedModule[71]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[72]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[73]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
LoadedModule[75]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=22000
OsInfo[3].Key=ubr
OsInfo[3].Value=708
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=94
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=221649942
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.1.22000.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16215
OsInfo[19].Key=svolsz
OsInfo[19].Value=219
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=210604
OsInfo[22].Key=bldtm
OsInfo[22].Value=1628
OsInfo[23].Key=bldbrch
OsInfo[23].Value=co_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.22000.708.amd64fre.co_release.210604-1628
OsInfo[30].Key=buildflightid
OsInfo[30].Value=8c05ee2f-fe39-95e1-abeb-b17f9de26fff
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
OsInfo[38].Key=servicinginprogress
OsInfo[38].Value=0
FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=XY64
AppPath=C:\Tools\XYplorer\XY64.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=DF1D2FAFCD1D14FBB717835F70778FEC
MetadataHash=247373080

Re: Crash of XY64.exe in PDF preview with actual beta

Posted: 08 Jun 2022 14:18
by admin
So it's not new. But this is the only report about it. So it's old and rare. Hm. This will be tough.

Re: Crash of XY64.exe in PDF preview with actual beta

Posted: 08 Jun 2022 14:24
by admin
I'm using PDF-XChange on Win 10 -- no crashes.

BTW, you need 1.0.0.29 with the current beta, but 1.0.0.28 with the previous ones.

Re: Crash of XY64.exe in PDF preview with actual beta

Posted: 08 Jun 2022 14:27
by Horst
I have the version 9.3 build 361 of the PDF-XChange Editor under Windows 11.
This also brings the actual PDF Previewer.
No problems with it in all other tools I use with it (Explorer, Total Commander, Everything, FreeCommander).