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Can't open pdf documents in 22.90
Posted: 07 Mar 2022 17:33
by kentcl
When double-clicking a pdf-file, Adobe Acrobat DC reader starts, but no document is visible. In Windows Explorer it works.
Re: Can't open pdf documents in 22.90
Posted: 07 Mar 2022 17:44
by Horst
I guess this comes from some of the protected mode settings in Adobe.
Check that no Adobe is currently running while you try to open a PDF from XY.
Re: Can't open pdf documents in 22.90
Posted: 09 Mar 2022 12:59
by kentcl
With Process Explorer I can see that Acrobat.exe opens as a subprocess to xyplorer, but nothing more happens. I have to kill this subprocess in order to open Adobe as a standalone application.
Re: Can't open pdf documents in 22.90, end report
Posted: 09 Mar 2022 15:11
by kentcl
Hello
I just found out that it works on another PC with the same versions of Windows 10 Pro, XYplorer 22.90 and Adobe so it must be related to this computer, not XYPlorer.
Re: Can't open pdf documents in 22.90
Posted: 09 Mar 2022 16:50
by Horst
Check and compare the Adobe settings