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can't modify folders on NAS

Posted: 29 Sep 2021 14:12
by kileytoo
Since I moved most of my files to a NAS I am having issues when trying to rename, delete, or move folders.

It's annoying because you have to click or press Esc through a series of prompts from XYplorer and Windows, even before attempting troubleshooting (which usually requires closing XYplorer, trying with Windows Explorer, and if that does not work restarting Windows)

I think I have narrowed down at least some issues to one thing: the last thumbs.db used by XYplorer is not released. I am not sure if this happens always or only when thumbnail creation was interrupted (pressing Esc). Anyway, I tried using the utility Unlocker but it does not help (you need to restart Windows anyway).

Sometimes I can work around this by tricking XYplorer to focus on a different folder (by selecting another random folder with images, then performing the desired folder operation by right-clicking in the tree) but it's time-consuming and I am not sure if it always works.

I believe this is the same issue that was first reported in the thread "An NAS drive issue" (viewtopic.php?f=3&t=2142).

I tried looking at various XYplorer settings but found nothing helpful yet.

I definitely do not want to go back to Windows Explorer (where the issue is not present) but I am not sure what further steps I could take to make folder operations easy and smooth as they have always been?

Re: can't modify folders on NAS

Posted: 29 Sep 2021 14:40
by kileytoo
Another workaround, and one that always works, is to perform the folder operation from the file explorer in the NAS admin tools but that is also time-consuming.

Re: can't modify folders on NAS

Posted: 14 Oct 2021 07:25
by kileytoo
Is anyone using XYplorer for folder operations on a NAS successfully?

Windows 10
ASUSTOR NAS
latest ADM version

Re: can't modify folders on NAS

Posted: 14 Oct 2021 09:04
by RalphM
Yes, I use XY on mapped drives on my Synology NAS all the time and without any problems.

Re: can't modify folders on NAS

Posted: 14 Oct 2021 09:26
by kileytoo
Thanks. These are my settings, do you see anything different that may explain why thumbs.db remains locked on my system and prevents folder operations?

Thumbnails

Code: Select all

https://ibb.co/KFNY015
Tree an List

Code: Select all

https://ibb.co/Y3S5jMY

Re: can't modify folders on NAS

Posted: 14 Oct 2021 11:13
by RalphM
You can upload pictures straight to the forum with "Insert Image".

I don't use any thumbnails so can't comment in this area.