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reset preview pane viewport

Posted: 01 Aug 2021 12:22
by calude
hi All

since 2-3 days when I click a PDF, in preview pane the preview port is shifted to the left instead of centred as it was before. see attach
a close and open of preview pane brings it back centered.
fresh:: xy shows it ok

Claude


xyplorer 22.10.0011
2021-08-01_120104.png
2021-08-01_120104.png (93.37 KiB) Viewed 3305 times

Re: reset preview pane viewport

Posted: 02 Aug 2021 08:59
by admin
:? It wasn't me. Not the slightest idea what could cause this. I don't even see how I could do this on purpose.

Re: reset preview pane viewport

Posted: 02 Aug 2021 11:48
by calude
please Its a major problem for me

CLaude

Re: reset preview pane viewport

Posted: 02 Aug 2021 12:10
by admin
Restart Windows.

Re: reset preview pane viewport

Posted: 02 Aug 2021 14:02
by calude
restart Windows doesnt fix it

Re: reset preview pane viewport

Posted: 02 Aug 2021 14:29
by admin
- You don't get this issue with a fresh version?
- What's your PDF-viewer?

Re: reset preview pane viewport

Posted: 02 Aug 2021 14:48
by calude
admin wrote: 02 Aug 2021 14:29 - You don't get this issue with a fresh version?
- What's your PDF-viewer?
Fresh:: no issue
PDF Pdf Xchange pro

Re: reset preview pane viewport

Posted: 02 Aug 2021 15:14
by admin
Did you already try to open Pdf Xchange pro and check out its behavior/settings?

Re: reset preview pane viewport

Posted: 02 Aug 2021 17:06
by calude
admin wrote: 02 Aug 2021 15:14 Did you already try to open Pdf Xchange pro and check out its behavior/settings?
I use pdfxchange for almost 10 years and the preview worked fine till lastly.

to come out of this shifted viewport I can also double click on the title bar this fixes the position of the preview pane
maximize and minimize bring the viewport back to normal
but at the next click on a pdf file the problem is back

Re: reset preview pane viewport

Posted: 02 Aug 2021 17:26
by admin
- Can you show a screenshot of the complete XY window with the shifted preview?
- Can you send me your XYplorer.ini file?

Re: reset preview pane viewport

Posted: 02 Aug 2021 18:20
by calude
admin wrote: 02 Aug 2021 17:26 - Can you show a screenshot of the complete XY window with the shifted preview?
- Can you send me your XYplorer.ini file?
tried to send you a PM but the forum User Control Panel doesnt allow *.png

finally sent to support@xyplorer.com

Merci

Claude

Re: reset preview pane viewport

Posted: 02 Aug 2021 19:01
by admin
Got it. I will look at it later.

Re: reset preview pane viewport

Posted: 07 Aug 2021 07:55
by calude
admin wrote: 02 Aug 2021 19:01 Got it. I will look at it later.
Don

The problem is still there ...

Claude

Re: reset preview pane viewport

Posted: 07 Aug 2021 09:22
by RalphM
As there has been no new beta version since August 3 how should it have been solved?
Patience is a virtue :whistle:

Re: reset preview pane viewport

Posted: 18 Aug 2021 14:07
by calude
admin wrote: 02 Aug 2021 19:01 Got it. I will look at it later.

E7#9 | G F | E7#9 | G F |