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[Solved] Problem With Asus Laptops
Posted: 06 Jun 2021 16:33
by thebib62
I have a problem with XYplorer that I believe to be affecting only a very small portion of users.
My issue is after I go into settings and enable the XY xplorer and shell context menu and default file manager option, explorer.exe no longer launches folders. Instead it automatically creates a shortcut to my second monitor that's built into my computer.
I'm using an ASUS The touchpad of the laptop also doubles as a second monitor. It comes with software called screen expert.
When I attempt to open a folder that's located on the desktop, a brief message appears on the second monitor saying that "the folder has been added to my screen pad"
This sounds like a registry issue.
I believe this issue does not happen with older versions of the software that interacts with this second screen. I don't know if it's possible for me to uninstall or go back to an older version.
If you need any more information please ask and I will provide it. Thank you to anyone who can assist me
thebib62 wrote: ↑05 Sep 2021 04:24
Solution!
- Go to Computer\HKEY_CLASSES_ROOT\Directory\Shell\Add to ScreenPad\command
Right Click>"Modify"
Paste this value data
"C:\Program Files (x86)\XYplorer\XYplorer.exe" "%V"
This solution still leaves the 2nd screen/screenpad in a functional state. The only thing that was changed was how the screenpad reacts when you double click on a folder or choose to "add to screenpad" from a right click in the context menu.
Maybe you can optimize this solution so we can keep that "add to screenpad" context option functional. But this is the best fix I've been able to find so far!
Re: Problem With Asus Laptops
Posted: 06 Jun 2021 16:45
by Horst
I don't think its a registry problem.
The entries made by XY are standard and to my knowledge not version dependend.
Try uninstall and use the latest portable version for testing.
And please add version information to your postings (XY and OS version).
Re: Problem With Asus Laptops
Posted: 07 Jun 2021 04:35
by thebib62
Horst wrote: ↑06 Jun 2021 16:45
I don't think its a registry problem.
The entries made by XY are standard and to my knowledge not version dependend.
Try uninstall and use the latest portable version for testing.
And please add version information to your postings (XY and OS version).
I tried that, and it did not work.
I am currently on XYplorer 21.80.0300
Windows 10 Pro 2004.
I am fairy certain it is the Asus Screen Xpert software. I recently restored my computer that dates back to December 2020.
After the restore finished, the folders were acting normal. Only after updating the drivers/asus software did I have an issue.
Re: Problem With Asus Laptops
Posted: 07 Jun 2021 06:16
by RalphM
Did you have a problem with the drivers that made you update them?
If not, the easiest solution would certainly be to downgrade the driver to the previous version again.
It seems to be a problem with the driver and not XY anyway.
Re: Problem With Asus Laptops
Posted: 11 Jun 2021 16:30
by thebib62
RalphM wrote: ↑07 Jun 2021 06:16
Did you have a problem with the drivers that made you update them?
If not, the easiest solution would certainly be to downgrade the driver to the previous version again.
It seems to be a problem with the driver and not XY anyway.
could you tell me what registry entries are changed when I choose XYplorer to be the default file explorer in windows 10?
Re: Problem With Asus Laptops
Posted: 11 Jun 2021 16:37
by highend
Code: Select all
Current user
============
[HKEY_CURRENT_USER\Software\Classes\Directory\Shell\XYplorer]
[HKEY_CURRENT_USER\Software\Classes\Drive\Shell\XYplorer]
All users
=========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\Shell\XYplorer]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Drive\Shell\XYplorer]
Re: Problem With Asus Laptops
Posted: 13 Jun 2021 05:39
by thebib62
highend wrote: ↑11 Jun 2021 16:37
Code: Select all
Current user
============
[HKEY_CURRENT_USER\Software\Classes\Directory\Shell\XYplorer]
[HKEY_CURRENT_USER\Software\Classes\Drive\Shell\XYplorer]
All users
=========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\Shell\XYplorer]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Drive\Shell\XYplorer]
Okay, so I went into regedit and deleted all instances of "screenpad".
After that, XYplorer works as it should when set to the default file manager!
Hopefully this helps anyone else with this issue and Asus laptops.
Re: Problem With Asus Laptops
Posted: 13 Jun 2021 09:41
by admin
Which keys did you have to delete?
Re: Problem With Asus Laptops
Posted: 13 Jun 2021 16:28
by thebib62
admin wrote: ↑13 Jun 2021 09:41
Which keys did you have to delete?
I did ctrl+f and looked for "screenpad". I deleted all registries that had "screenpad" in it.
Re: Problem With Asus Laptops
Posted: 13 Jun 2021 19:52
by admin
I thought so. If I knew the keys I might be able to tackle the cause of the issue.
Re: Problem With Asus Laptops
Posted: 31 Aug 2021 07:08
by thebib62
admin wrote: ↑13 Jun 2021 19:52
I thought so. If I knew the keys I might be able to tackle the cause of the issue.
would you be able to look into this issue? I just reformatted and the issue is still persistent.
Here are the keys
Computer\HKEY_CLASSES_ROOT\*\shell\Add to ScreenPad
Computer\HKEY_CLASSES_ROOT\ActivatableClasses\Package\B9ECED6F.ScreenPadMaster_2.1.20.0_x64__qmba6cd70vzyy
Computer\HKEY_CLASSES_ROOT\Directory\Shell\Add to ScreenPad
Computer\HKEY_CLASSES_ROOT\IE.AssocFile.URL\Shell\Add to ScreenPad
Computer\HKEY_CLASSES_ROOT\lnkfile\shell\Add to ScreenPad
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\*\shell\Add to ScreenPad
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shell\Add to ScreenPad
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.URL\Shell\Add to ScreenPad
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\lnkfile\shell\Add to ScreenPad
Re: Problem With Asus Laptops
Posted: 31 Aug 2021 09:41
by admin
So you installed screenpad again, and XY stopped being the default file manager?
Re: Problem With Asus Laptops
Posted: 31 Aug 2021 14:31
by thebib62
admin wrote: ↑31 Aug 2021 09:41
So you installed screenpad again, and XY stopped being the default file manager?
Yes, only after setting XYplorer as the default file manager, I will experience the issue i described.
When I attempt to open a folder that's located on the desktop, a brief message appears on the second monitor saying that "the folder has been added to my screen pad"
When this happens no folder/directory is open, unless i uncheck the option to make xyplorer the default file manager.
A screen pad is a 2nd screen that doubles as the trackpad for my laptop.
Re: Problem With Asus Laptops
Posted: 31 Aug 2021 16:37
by admin
What is the default value of this key?: HKEY_CLASSES_ROOT\Directory\Shell
Re: Problem With Asus Laptops
Posted: 31 Aug 2021 18:16
by thebib62
admin wrote: ↑31 Aug 2021 16:37
What is the default value of this key?:
HKEY_CLASSES_ROOT\Directory\Shell
XYplorer