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21.60 won't install
Posted: 21 Mar 2021 23:30
by highstream
Win 10. Using 21.50.01. See attached screenshot for 21.60 keeps returning error message whether updating from within program or download from site with program closed.
- Xyplorer update failing.JPG (40.29 KiB) Viewed 1364 times
Re: 21.60 won't install
Posted: 21 Mar 2021 23:36
by highend
There is a xyplorer.exe still running, watch your task manager...
Re: 21.60 won't install
Posted: 21 Mar 2021 23:48
by highstream
Error happens if XYplorer closed -- not started or showing in Task Mgr -- although the in-program update didn't warn. But with XYplorer closed, I tried twice with full program update downloaded from website, closed the running program in Task Mgr upon message, but still got the same error. Just tried again - same result. Still, why when running the update with the program closed, i.e., just the full install, why does the program itself start in Task Mgr, instead of just the update?
Re: 21.60 won't install
Posted: 22 Mar 2021 09:04
by admin
If it does not show in task manager, it's a Windows hick-up. Restart Windows.
Re: 21.60 won't install
Posted: 22 Mar 2021 09:38
by highend
You don't need to restart it. Open an elevated command prompt
Enter:
and execute it with the {ENTER} key
The installation should work now...
Re: 21.60 won't install
Posted: 22 Mar 2021 18:43
by highstream
admin wrote: ↑22 Mar 2021 09:04
If it does not show in task manager, it's a Windows hick-up. Restart Windows.
That did it, thanks. Given the number of updates there have been, surprising it hadn't happened before, but then Win 10 has been acting a bit strange lately, as advertised.