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XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 21:46
by chivalrous_beast
Hi. I've used XYplorer for some time now. Recently when loading large folders xyplorer takes forever to load thumbnails on videos and pictures. Larger folders are worse than smaller folders. I've tried to change between fast and high speed but it doesnt make any difference. When I open the same folders in windows explores the thumbnails are created superfast. I also have an issue with XYplorer freezing. Often when it tries to move files or load thumbs. It's the error message with the retry/switch to options where neither of them works. It's frustrating and I've started using windows explorer again. It's irritating because I really like the xyplorer interface, but I cant use it when it acts up like this all the time.

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 21:53
by highend
Is
01. XYplorer.exe excluded in your Antivirus solution?
02. Configuration | Preview | Thumbnails | [x] Cache thumbnails on disk
is ticked?

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 22:03
by chivalrous_beast
Thank you for answering. Yes on both. See attatched image. I havent changed any standard settings other than dark mode.

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 22:12
by highend
As a test: Tick
Configuration | Preview | Thumbnails | [x] Show cached thumbnails only

Still slow?

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 22:16
by chivalrous_beast
highend wrote: 21 Jan 2021 22:12 As a test: Tick
Configuration | Preview | Thumbnails | [x] Show cached thumbnails only

Still slow?
No. Now it's super fast and didnt freeze.

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 22:20
by highend
In other words: XY is still generating thumbnails without that setting.

Menu - Window - [x] Show Status Bar

Untick
Configuration | Preview | Thumbnails | [ ] Show cached thumbnails only

Do you see message(s) in the status bar that XY creates thumbnail(s)?

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 22:25
by chivalrous_beast
Yes. When I disable the "show cached thumbnails only" and open a folder with pictures and videos it shows " 47 thumbs created or updated (Fast)". This does not show when the "show cached thumbnails only" is checked.

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 22:27
by highend
Ok, close that specific folder (it's tab) and open it again, same message?

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 22:31
by chivalrous_beast
No, when I open the folder again all thumbs are still there without any message of creating and updating.

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 22:37
by highend
Mh?

Ok, let's do this differently...

Tick:
Configuration | Preview | Thumbnails | [x] Create all thumbnails at once

Open a folder with which you had problems. Let XY do it's work and don't interrupt it.
Wait until you get no more messages in the status bar.

Afterwards, close that tab, open it again and scroll through these files...

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 22:45
by chivalrous_beast
Yes. Works good. The problem is that when I restart the computer those thumbnails are gone.

I just now disabled the SilentCleanup in regedit. It disables windows clearing windows explorer thumbs. I'm not sure it it works on xyplorer thumbs as well.

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 22:49
by highend
What?

Why should "%APPDATA%\XYplorer\Thumbnails" be empty after a restart?

Re: XYplorer freezes, slow loading of thumbs

Posted: 21 Jan 2021 22:55
by chivalrous_beast
I tried and it wasnt. I thought they would because usually the I have to create new thumbs for the same folders after a while.

Re: XYplorer freezes, slow loading of thumbs

Posted: 01 Feb 2021 10:28
by admin
Does the problem still persist?

Re: XYplorer freezes, slow loading of thumbs

Posted: 06 Feb 2021 10:06
by chivalrous_beast
Yes it does. Everytime I open a folder with many pictures of videos it freezes for up to a minute. It's practically useless at this point. Windows explorer works fine and loads thumbs at lightning speed without freezing.