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Problem accessing an external drive via mount point

Posted: 15 Oct 2020 01:14
by Patrick Schönbach
v21.10

Hello,

I have a strange issue: I have two external drives mounted via mount point, not drive letter. One drive (500 GB) works fine, but for the other drive (16 TB), I get the error message:
Error.png
Both mount points are a subfolder of the same parent folder. In Windows Explorer, however, both mount points work fine.

What coulld be the reason for the different behavior? Is this a bug?

Re: Problem accessing an external drive via mount point

Posted: 15 Oct 2020 18:50
by Patrick Schönbach
Suddenly, it works - even without a reboot. I have no idea, why. :?:

Any clues?

Re: Problem accessing an external drive via mount point

Posted: 15 Oct 2020 20:34
by admin
Well, Windows has a certain amount of magic built in. :ghost: :cup:

Re: Problem accessing an external drive via mount point

Posted: 15 Oct 2020 20:39
by Patrick Schönbach
admin wrote: 15 Oct 2020 20:34 Well, Windows has a certain amount of magic built in. :ghost: :cup:
But, why did it work immediately in Windows Explorer but not in XYplorer? This still smells like a bug, but it is probably very hard to narrow down.

Re: Problem accessing an external drive via mount point

Posted: 15 Oct 2020 21:43
by admin
When checking for existence, XYplorer asks Windows and Windows replies. Nobody knows what's inside the black box.

Re: Problem accessing an external drive via mount point

Posted: 29 Jun 2024 07:36
by 1024mb
I have the same problem. But for me it never started to work, to fix this I had to first create a folder on the mount and it seems it doesn't work when the partition doesn't have a RECYCLE.BIN folder, as long as that special folder exists I'm able to browse the mount with XYplorer, if I delete the newly created folder it still works, but if I also delete the special folder now it stops working.