Sometimes URL don't connect but IP works fine

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mrbosco
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Joined: 03 Sep 2011 09:40

Sometimes URL don't connect but IP works fine

Post by mrbosco » 15 Aug 2019 13:02

I have a lot of network drives. I'm finding that if I use \\MyNetworkDrive it often fails but if I use \\192.168.1.xxx it connects.
Windows Explorer seems to connect either way.
What could be the cause? Is there a setting that needs to be tweaked?

admin
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Re: Sometimes URL don't connect but IP works fine

Post by admin » 15 Aug 2019 16:18

When you say "it fails", what does that mean exactly. How does failure look?

mrbosco
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Re: Sometimes URL don't connect but IP works fine

Post by mrbosco » 15 Aug 2019 16:37

Location currently not available.
\\MyNetworkDrive

admin
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Re: Sometimes URL don't connect but IP works fine

Post by admin » 15 Aug 2019 16:44

Is it password protected?

mrbosco
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Re: Sometimes URL don't connect but IP works fine

Post by mrbosco » 15 Aug 2019 16:49

It has the standard ADMIN password but after entering that into the prompt provided by Windows Explorer it connects every time no problem with Windows Explorer (w/o being prompted each time)

XYPlorer connects with the IP just not with the URL (although some other drives seem to work either way).
Sometimes it works and then stops working so after resetting the NAS drives, routers etc I eventually replace the URL with the IP and everything works fine.

admin
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Re: Sometimes URL don't connect but IP works fine

Post by admin » 17 Aug 2019 11:01

So XY does prompt for the password, but after entering it you get a "Location currently not available."?

mrbosco
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Re: Sometimes URL don't connect but IP works fine

Post by mrbosco » 20 Aug 2019 21:27

No. Windows Explorer prompts for password once and then is fine.
XY continues to say location is not available yet same drive with IP address instead of URL works fine.

admin
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Re: Sometimes URL don't connect but IP works fine

Post by admin » 24 Aug 2019 18:46

Cannot explain it. XY does not treat IPs different from other URLs. All are passed to the same Windows procedure which should do the job. :|

mrbosco
Posts: 88
Joined: 03 Sep 2011 09:40

Re: Sometimes URL don't connect but IP works fine

Post by mrbosco » 25 Aug 2019 12:33

Any kind of debug/diagnostic I can try.
I just tried this again.
\\Seagate-437403\Public\Videos\TV A-B works in Windows Explorer but I get the attached screenshot in XY.
Maybe windows explorer deals with the password while XY doesn't prompt for one, just fails?
I've seen other times when it works fine in XY but it always seem to work in Windows Explorer although sometimes it prompts for a PW but most often it just connects.
Attachments
2019-08-25_6-27-10.jpg
2019-08-25_6-27-10.jpg (19.21 KiB) Viewed 230 times

admin
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Re: Sometimes URL don't connect but IP works fine

Post by admin » 25 Aug 2019 13:08

Ensure that this is UN-ticked:
Configuration | General | Controls and More | Network | Assume that servers are available

mrbosco
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Re: Sometimes URL don't connect but IP works fine

Post by mrbosco » 25 Aug 2019 18:13

Unticked it and saved configuration.
No difference. Do I need to restart?

admin
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Re: Sometimes URL don't connect but IP works fine

Post by admin » 25 Aug 2019 18:17

Still no password prompt? Restart should not be necessary, but you might try anyway...

mrbosco
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Re: Sometimes URL don't connect but IP works fine

Post by mrbosco » 25 Aug 2019 18:38

Restarted. Still no difference. IP works. URL fails.

mrbosco
Posts: 88
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Re: Sometimes URL don't connect but IP works fine

Post by mrbosco » 26 Aug 2019 00:15

Still no password prompt, just screen shot from before.
IP still connects fine.

admin
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Re: Sometimes URL don't connect but IP works fine

Post by admin » 26 Aug 2019 09:24

IP does show the password prompt?

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