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Issue with portable device

Posted: 15 May 2018 04:38
by Twisten
I can see my phone in XYplorer but while it show the card and phone sub-folders in it, it can't list any files inside them and shows an empty view.

edit: its a samsung galaxy note 4 and XYplorer 18.90.0100

Re: Issue with portable device

Posted: 15 May 2018 06:19
by RalphM
Please search for either "phone" or "portable device" on this forum first and see if one of the numerous existing threads you find explains your situation rather than starting yet another one.

Re: Issue with portable device

Posted: 15 May 2018 12:05
by Leito
It's a bug since the Win10 1703 update. XYplorer's dev is aware.

Only workaround yet is to use Windows Explorer.

Re: Issue with portable device

Posted: 15 May 2018 12:50
by Twisten
RalphM wrote:Please search for either "phone" or "portable device" on this forum first and see if one of the numerous existing threads you find explains your situation rather than starting yet another one.
Thanks but I've done that already.
Leito wrote:It's a bug since the Win10 1703 update. XYplorer's dev is aware.

Only workaround yet is to use Windows Explorer.
Thank you, guess I'll have to wait.