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XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 11:32
by chumbo
Hi,
My XYPlorer has been running slower and slower in recent times. Slow to start, slow to open folders, refresh,...and with the occasional crash as well. Is there some utility in XYPlorer to 'clean up' the app, to make it run faster? Or any idea what might be the cause otherwise?
On a possibly related topic, because of the above problem, to be safe I did my first backup of the Application Data Folder and was surprised to find that while almost every folder or file was very small as I'd expect, I did have a 700Mb 'Thumbnails' folder?! What is it, can I shrink it some how?
Thanks!
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 11:42
by highend
Are XYplorer.exe and XYcopy.exe excluded in your Antivirus / Security tool(s)?
Post the result after executing this script command as well:
You can delete the contents of that thumbnail folder it you don't want permanent thumbnails
And turn this off if you don't like the behavior:
Configuration | Preview | Thumbnails | Cache thumbnails on disk
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 11:55
by chumbo
I don't have any addon AV, just Microsoft Windows Defender...is that a known issue, should I exclude XYplorer from it?
Thumbnails...it's exactly what the name implies? cache of photos & videos screenshot I've viewed in XY? I might delete it or not if the size bothers me but I just wanted to know if it could be a possible reason why XY is slow?
Here's the script result:
- XY ver: XYplorer 17.40.0000
OS: Windows 10, 64-bit
Loaded: 2018-02-02 11:44:26 in 1,059 ms
0 ms: 119 ms - Start Load
119 ms: 17 ms - Init Language
136 ms: 21 ms - Load Language
157 ms: 9 ms - Load Settings
166 ms: 1 ms - Init Custom File Icons
167 ms: 15 ms - Init Controls
182 ms: 38 ms - Init Graphics
220 ms: 10 ms - Init Tabs
230 ms: 22 ms - Create Info Panel
252 ms: 31 ms - Set Interface Font
283 ms: 18 ms - Init Panes
301 ms: 0 ms - Init Tree
301 ms: 0 ms - Add Spec Folders
301 ms: 3 ms - Add Drives
304 ms: 4 ms - Exist Drive I:\
308 ms: 3 ms - Exist Drive J:\
311 ms: 4 ms - Exist Drive L:\
315 ms: 4 ms - Exist Drive M:\
319 ms: 12 ms - Exist Drive N:\
331 ms: 2 ms - Add Portable Devices
333 ms: 0 ms - Init Start Path
333 ms: 7 ms - Tab Icons
340 ms: 1 ms - Load Catalog
341 ms: 13 ms - Load Tags
354 ms: 61 ms - Load Folder Size Cache
415 ms: 455 ms - Load Maxi Tree
870 ms: 0 ms - Init Custom Toolbar Buttons
870 ms: 6 ms - Init UDC and KS
876 ms: 9 ms - Load This Pane
885 ms: 4 ms - Load Other Pane
889 ms: 17 ms - Layout Window
906 ms: 0 ms - Layout Catalog
906 ms: 17 ms - Layout List
923 ms: 45 ms - Show Window
968 ms: 0 ms - Layout Catalog
968 ms: 90 ms - Layout List
1,058 ms: 1 ms - Init Menus
1,059 ms: - Load Done
MaxiTree: Rows=1598, Nodes=1598, Expanded=99, Mapped Drives=2
Remember Tree State: Yes (45 stored paths)
Check Existence of Subfolders in Tree: Yes
Pane 1: Items=16/16, Pane 2: Items=16/16, Catalog: Items=8
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 12:02
by highend
should I exclude XYplorer from it?
XYplorer.exe AND XYcopy.exe
cache of photos & videos screenshot I've viewed in XY?
Of photos, not video screenshots
415 ms: 455 ms - Load Maxi Tree
MaxiTree: Rows=1598, Nodes=1598, Expanded=99, Mapped Drives=2
Nearly half a second because of the huge tree...
Exclude both .exes from within MS Defender and reduce the tree -> Slowness should be gone
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 12:08
by jupe
chumbo wrote:I don't have any addon AV, just Microsoft Windows Defender...is that a known issue, should I exclude XYplorer from it?
For instructions on how:
https://www.xyplorer.com/faq-topic.php?id=mse
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 12:24
by chumbo
WOW! Massive difference with the Defender exclusions! Thanks!
About the Tree....how do i go about reducing it without changing my entire HD folder structures??
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 12:28
by highend
E.g. use a minitree instead and only show those items that you need constant access to
and if this is not wanted, live with the current situation. Displaying 1,5k items takes a few milliseconds...
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 12:34
by chumbo
Mini Tree...first time I've tried it, awesome, much better, thanks!

Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 13:01
by admin
chumbo wrote:WOW! Massive difference with the Defender exclusions! Thanks!
About the Tree....how do i go about reducing it without changing my entire HD folder structures??
Collapse some large folders that you currently don't use.
Or, if you don't need it, simply untick this:
Configuration | General | Tree and List | Tree | Remember state of tree
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 16:00
by jupe
Anyone got any suggestions for me?
Code: Select all
XY ver: XYplorer 18.70.0006
OS: Windows 10, 64-bit
Loaded: 2018-02-03 01:30:35 in 17,275 ms
0 ms: 73 ms - Start Load
73 ms: 19 ms - Init Language
92 ms: 13 ms - Load Language
105 ms: 8 ms - Load Settings
113 ms: 66 ms - Init Custom File Icons
179 ms: 10 ms - Init Controls
189 ms: 27 ms - Init Graphics
216 ms: 9 ms - Init Tabs
225 ms: 14 ms - Create Info Panel
239 ms: 28 ms - Set Interface Font
267 ms: 19 ms - Init Panes
286 ms: 0 ms - Init Tree
286 ms: 1 ms - Add Spec Folders
287 ms: 0 ms - Add Links Folder
287 ms: 0 ms - Add Desktop Folder
287 ms: 0 ms - Add Documents Folder
287 ms: 0 ms - Add Downloads Folder
287 ms: 0 ms - Add User Folder
287 ms: 1 ms - Drives To Array
288 ms: 6 ms - Add Drives
294 ms: 1 ms - Add Portable Devices
295 ms: 0 ms - Init Start Path
295 ms: 434 ms - Tab Icons
729 ms: 10 ms - Load Tags
739 ms: 1 ms - Load Folder Size Cache
740 ms: 14,177 ms - Go Start Path
14,917 ms: 9 ms - Init Custom Toolbar Buttons
14,926 ms: 4 ms - Init UDC and KS
14,930 ms: 2,057 ms - Load This Pane
16,987 ms: 34 ms - Load Other Pane
17,021 ms: 24 ms - Layout Window
17,045 ms: 0 ms - Layout Catalog
17,045 ms: 157 ms - Layout List
17,202 ms: 34 ms - Show Window
17,236 ms: 0 ms - Layout Catalog
17,236 ms: 36 ms - Layout List
17,272 ms: 3 ms - Init Menus
17,275 ms: - Load Done
MaxiTree: Rows=13, Nodes=17, Expanded=2, Mapped Drives=2
Check Existence of Subfolders in Tree: Yes
Pane 1: Items=26/84, Network, Pane 2: Items=4/11, Catalog: Items=1
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 16:30
by highend
A network related path in a tab or a mapped network drive in the tree...
Check the usual suspects:
Configuration | General | Controls and More | Network | Assume that servers are available
Configuration | General | Controls and More | Network | Pre-check availability of servers
Configuration | General | Controls and More | Network | Cache network servers
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 16:47
by jupe
Yeah I figured the only culprit could be my slow NAS because I have a SSD as my system drive so it's never really a bottleneck, but on startup XY doesn't browse to a network location anyway it just says not available until I refresh or change location, so I didn't think it should slow it down that much.
Anyway I have no complaints and didn't mean to waste your time answering, I was just showing the OP he isn't in too bad a shape.
My current settings when the test was run:
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 17:36
by admin
I'd say everything over 1 sec start time is being in a bad shape with XYplorer. I will try to increase the resolution of "Go Start Path" to narrow down the problem.
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 17:56
by jupe
I didn't mean to drag you into making changes, if you are getting involved I should add that it is only slow on initial boot, subsequent loading times are more like this:
Code: Select all
XY ver: XYplorer 18.70.0006
OS: Windows 10, 64-bit
Loaded: 2018-02-03 03:46:58 in 742 ms
0 ms: 67 ms - Start Load
67 ms: 18 ms - Init Language
85 ms: 13 ms - Load Language
98 ms: 8 ms - Load Settings
106 ms: 65 ms - Init Custom File Icons
171 ms: 9 ms - Init Controls
180 ms: 27 ms - Init Graphics
207 ms: 6 ms - Init Tabs
213 ms: 14 ms - Create Info Panel
227 ms: 19 ms - Set Interface Font
246 ms: 13 ms - Init Panes
259 ms: 0 ms - Init Tree
259 ms: 0 ms - Add Spec Folders
259 ms: 0 ms - Add Links Folder
259 ms: 0 ms - Add Desktop Folder
259 ms: 0 ms - Add Documents Folder
259 ms: 0 ms - Add Downloads Folder
259 ms: 0 ms - Add User Folder
259 ms: 2 ms - Drives To Array
261 ms: 5 ms - Add Drives
266 ms: 2 ms - Add Portable Devices
268 ms: 0 ms - Init Start Path
268 ms: 58 ms - Tab Icons
326 ms: 5 ms - Load Tags
331 ms: 0 ms - Load Folder Size Cache
331 ms: 148 ms - Go Start Path
479 ms: 15 ms - Init Custom Toolbar Buttons
494 ms: 5 ms - Init UDC and KS
499 ms: 45 ms - Load This Pane
544 ms: 9 ms - Load Other Pane
553 ms: 7 ms - Layout Window
560 ms: 0 ms - Layout Catalog
560 ms: 145 ms - Layout List
705 ms: 16 ms - Show Window
721 ms: 0 ms - Layout Catalog
721 ms: 19 ms - Layout List
740 ms: 2 ms - Init Menus
742 ms: - Load Done
MaxiTree: Rows=13, Nodes=17, Expanded=2, Mapped Drives=2
Check Existence of Subfolders in Tree: Yes
Pane 1: Items=26/89, Network, Pane 2: Items=4/11, Catalog: Items=1
But if I have fully shut down the computer the first time it is launched is very noticeably slow, and I am of course sure to wait until my computers startup tasks are well and truly finished, but like I said, I have no worries about it.
Re: XYPlorer slow...cleanup tools?
Posted: 02 Feb 2018 17:59
by admin
Well, I probably cannot make it any faster. Network is a bitch. But I'm just curious to see where exactly the time is spent. Next version might shed a little more light.