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Crash when trying to view large image

Posted: 20 Jul 2007 17:56
by Orson
Build 064 of beta: I'm viewing thumbnails of JPG files. I click one to see it larger. An error message appears.... something about error 480... cannot create auto-redraw image. The program crashes. This is repeatable.

Posted: 21 Jul 2007 03:18
by Gandolf
No problem for me checking a number of JPG files.

Is it all files or only certain files and what sort of sizes are they?

Posted: 21 Jul 2007 03:46
by jacky
Gandolf wrote:Is it all files or only certain files and what sort of sizes are they?
My guess, it is only with some files, I think not necessarly the biggest/largest ones, and once Orson will have rebooted the problem will not occur again.

At least that's how it worked for me when it happened ;)

Posted: 21 Jul 2007 19:57
by Orson
Unfortunately, the problem recurs after rebooting my PC. Not on every image by any means, just on a few of a set of JPGs.

It appears to happen only when clicking a thumbnail, not when clicking the preview image in the lower panel. One image that produces this is a 2.1 MB JPG, 4200 x 2800 pixels -- so a large image. Its dpi is 300 pixels per inch also. A lot of data packed in there.

But as I said, unfortunately rebooting did not stop this from happening.

Posted: 24 Jul 2007 09:13
by admin
Orson wrote:It appears to happen only when clicking a thumbnail, not when clicking the preview image in the lower panel. One image that produces this is a 2.1 MB JPG, 4200 x 2800 pixels -- so a large image.
Yes, size in pixels does matter here. Other factors a hardware (RAM, graphic card), and the current usage of the graphics memory.

Anyway, I fixed the crash.

Posted: 24 Jul 2007 17:27
by Orson
Thanks. It's not crashing now when I click on thumbnails of my big image files.