XYplorer Beta Club

I press F12 and then try to preview a PDF file.

I get the message "Cannot preview" and a blank white space where the preview should be. JPEGs and Word documents preview fine.

Can anyone suggest a way to troubleshoot this?

Thanks

Stephen Yeo

Which operating system, bitness?
Version of XYplorer?
Which PDF application do you have installed (incl. version number, bitness)?