XYplorer Beta Club

Description:
I have a Samba share on Linux that I have some files on. Switching the tab to that share, and selecting a file, or clicking around and then selecting a file makes XYPlorer crash.

OS: Windows 8.1 Enterprise

Here is the extra info I have:

XYplorer
---------------------------
Run-time error '6':

Overflow
---------------------------
OK
---------------------------

Problem signature:
Problem Event Name: APPCRASH
Application Name: XYplorer.exe
Application Version: 15.20.0.1
Application Timestamp: 555b3ff2
Fault Module Name: StackHash_f79a
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: PCH_7F_FROM_ntdll+0x0003CA2C
OS Version: 6.3.9600.2.0.0.256.4
Locale ID: 1033
Additional Information 1: f79a
Additional Information 2: f79aaa08e9c76a8595080c0010fe44ec
Additional Information 3: c001
Additional Information 4: c0018352b29ba2e43e903a741a62d4ed

This is new? Did not happen in 15.10?

FYI: If you need a copy of v15.10 to test, it can be found in the Freezer section of the License Lounge.

No, this did not happen in 15.10. It started happening when I upgraded to 15.20.

Thanks for the Freezer link. I was looking for 15.10 to downgrade to it.

1) The items you click on in the list right before the crash, they are what:

\\server
\\server\share
\\server\share\folder
\\server\share\file

?

2) Are you using a locked Tree?

3) Which tab is open in the Info Panel (F12)?

I've just experienced this error as well. It seems to affect only certain specific files. When I select an affected file by pressing the arrow key down and reach that file, I get:



If I click on the (previously unselected) file to select it I get this and a crash upon clicking OK:



Clicking on the already-selected file does not trigger either error.

I have found two affected files so far, a 2GB TS and a 3GB ISO. It doesn't appear to be strictly size-related because larger files are unaffected.

I'm not sure if your second two questions relate to me, as I have both the tree and tabs disabled.

So these crashes are not related to network?

Please check v15.20.0002. You should get a different error message now. (Or none, if I'm very lucky.)

Both of my affected files were over a network. I haven't seen it happen on a local file.

Here's the message from 15.20.0002:


This time I also get the same error dialog by clicking the file instead of the second one pictured above.

OK, I think I got it. Thanks!

And? Is it fixed?

admin wrote:And? Is it fixed?

Yup!

Great!

I small BTW to everybody here: The "Copy" button in the error dialog is there to copy the error message to the clipboard. Then you can paste it here. It's easier for me to process, it's searchable in the forum, and less work for you (no need for a screenshot).