xyplorer crashed and tags lost
Posted: 30 Apr 2015 23:56
Hi,
I am completely new to xyplorer and purchased the licence today.
I am faced with the following situation and challenge:
- Ran the noninstall version off my external harddrive as I am intending to use the software with multiple devices
- Entered name and licence key, checked the "Save settings on exit" was ticked
- Did a few hours of tagging
- Left the computer for a bit
- Realized that xyplorer had crashed on return
- Re-ran the program which presented itself as the demo version again with no tags left.
Is there anyone who can indicate what I have done wrong? Is there any way I can retrieve the lost tags somewhere?
Many thanks
I am completely new to xyplorer and purchased the licence today.
I am faced with the following situation and challenge:
- Ran the noninstall version off my external harddrive as I am intending to use the software with multiple devices
- Entered name and licence key, checked the "Save settings on exit" was ticked
- Did a few hours of tagging
- Left the computer for a bit
- Realized that xyplorer had crashed on return
- Re-ran the program which presented itself as the demo version again with no tags left.
Is there anyone who can indicate what I have done wrong? Is there any way I can retrieve the lost tags somewhere?
Many thanks