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Problems with Copy and Paste
Posted: 03 Feb 2015 18:55
by Bobbybare
I have some really strange problems with copy and paste.
I use Xyplorer on my main PC (Win8.1 Pro) which I also use as a PVR.
I have a TV Tuner Card and a Satellite tuner card both PCI, and I run "Next PVR" as a Media program.
The PC is left in sleep mode 24/7 only rebooted when necessary.
"Next PVR" wakes the PC to record scheduled programs.
First thing in the morning I edit the recorded files with "VideoReDo TVSuite H.264" to remove the buffers and any advertisements.
Then I use xyplorer to copy the associated thumbnails to the video store folder and rename the thumbnails to the same filename as the edited video file, xyplorer runs all the time minimize to the system tray.
Everything is just fine if I reboot my PC and 'xyplorer' works just fine all day, but when it has been recording in the evening/overnight and I get up to it in the morning I go back to the same old problem.
'Xyplorer' will not copy and paste!!!!!!!!!
'xyplorer' pastes a null string if I use F2 Ctrl+C on the .mpg file then F2 Ctrl+V on the .jpg file.
I have installed and run 'Karens PT Clipboard Viewer' and it shows that the text string pastes to the 'windows' clipboard.
If I use the edit menu so:
F2 on the .mpg file
Edit/Copy
F2 on the .jpg file
Edit/Paste
Xyplorer makes a copy of the complete .mpg file not just the text?????????????
If I use the edit menu so:
F2 on the .mpg file
Edit/Copy
Then go to the edit menu and select
Edit/Paste Special/Paste text into a new file I get a file "Clipboard-20150203.txt" which contains the video filename complete with the .mpg extension when all I copied was the text string???????????????? Strange!!
If I use the keyboard
F2 on the .mpg file
Ctrl + C
Then go to the edit menu and select
Edit/Paste Special/Edit Files in Clipboard It says the clipboard is empty??
If I use the keyboard
F2 on the .mpg file
Ctrl + C
Then go to the edit menu and select
Edit/Paste Special/Paste Text into a New File It says the clipboard is empty??
If I reboot my PC everything then works again just fine, but I don't want to do that every morning before I start editing!
The routine works in 'Windows Explorer' without problems, but I have to open two panes and they do not save or minimize to the system tray, so that's frustrating but at least they work.
In truth I prefer 'xyplorer' if only I could sort out this frustrating issue.
Any ideas
Bob
Re: Problems with Copy and Paste
Posted: 03 Feb 2015 19:13
by bdeshi
First of all, welcome to the club!
ok, now:
Bobbybare wrote:If I use the edit menu so:
F2 on the .mpg file
Edit/Copy
F2 on the .jpg file
Edit/Paste
Xyplorer makes a copy of the complete .mpg file not just the text?????????????
Edit menu items are not intended for copy/paste of selected text, but rather selected file/folders.
You can do F2, then
right-click on the editbox to get a menu to copy the filename text.
Bobbybare wrote:If I use the edit menu so:
F2 on the .mpg file
Edit/Copy
Then go to the edit menu and select
Edit/Paste Special/Paste text into a new file I get a file "Clipboard-20150203.txt" which contains the video filename complete with the .mpg extension when all I copied was the text string???????????????? Strange!!
when you copy a file, it's path is stored in the clipboard as a string (along with other metadata).
And
Edit/Paste Special/Paste text into a new file creates a new text file with clipboard data if it can be parsed as text, And this data happens to be path of the copied file.
So here, you've copied a file to the clipboard, but you are asking XY to parse the clipboard data as text.
Bobbybare wrote:If I use the keyboard
F2 on the .mpg file
Ctrl + C
Then go to the edit menu and select
Edit/Paste Special/Edit Files in Clipboard It says the clipboard is empty??
That option allows you to edit the
list of files copied to clipboard.
This time, you've copied some text to clipboard, but you are asking XY to parse clipboard data as list of files.
===========
Bobbybare wrote:If I use the keyboard
F2 on the .mpg file
Ctrl + C
Then go to the edit menu and select
Edit/Paste Special/Paste Text into a New File It says the clipboard is empty??
'xyplorer' pastes a null string if I use F2 Ctrl+C on the .mpg file then F2 Ctrl+V on the .jpg file.
I have installed and run 'Karens PT Clipboard Viewer' and it shows that the text string pastes to the 'windows' clipboard.
This shouldn't happen. Try closing any clipboard manager you may be using.
Re: Problems with Copy and Paste
Posted: 04 Feb 2015 09:55
by Bobbybare
I uninstalled the clipboard viewer and rebooted the PC yesterday evening.
Xyplorer worked just fine after a reboot.
I closed down xyplorer and left the PC in sleep mode to record evening and overnight TV.
This morning edited .mpg files, ran xyplorer, then F2 Ctrl+C on .mpg file the F2 Ctrl+V on the .jpg file, RESULT: null string!!
It looks like somehow xyplorer loses its connection to some of basic Windows functions.
The proceedure works with Windows Explorer.
It should work in xyplorer but it does not..
I only tried all the other Paste Special function which I posted to see what else was happening with the program
I would love the program if only F2 Crtl+C, F2 Ctrl+V would work for me without a reboot!! Shame really
Bob
Re: Problems with Copy and Paste
Posted: 04 Feb 2015 11:47
by admin
What if you F2 and then select the string you want to copy, and then right-click it to show the standard context menu of edit boxes, and then select "Copy" from this menu?
Re: Problems with Copy and Paste
Posted: 04 Feb 2015 12:00
by Bobbybare
It did not work yesterday (from the context menu) I tried this routine as well
But I will try it tomorrow after the PC has run overnight again.
In the meantime I have unticked the queue option in Tools/Configuration/File Operations/Background Processing/Apply To/Copy (can be queued)
Just to see if this makes a difference, I'm not sure how this function works but I will try this!!
Re: Problems with Copy and Paste
Posted: 04 Feb 2015 12:06
by admin
Tools/Configuration/File Operations/Background Processing has nothing to do with it.
Just to make sure: Restarting XY does not help?
Re: Problems with Copy and Paste
Posted: 04 Feb 2015 13:59
by Bobbybare
Sorry No, restarting XY does not help.
I did not start it after I rebooted the PC yesterday so it was not minimized to the sytem tray and was not running in background.
I did a fresh start this morning with xy and it did not work then I closed it and started it again and it did not work.
I had to resort to Windows Explorer to rename the files.
Re: Problems with Copy and Paste
Posted: 05 Feb 2015 10:09
by Bobbybare
Well another day another dollar
Just as a comparison I installed a competitor to 'XYplorer' yesterday afternoon, 'xplorer2'.
This morning edited the video files as usual tried to copy and paste the text from the filenames 'xyplorer' did not work again, just a 'null' string yet again!!
Tried in 'xplorer2', no problem!
Tried in 'Windows Explorer', no problem!
If this works for everyone else somewhere there must be some kind of bug in my installation or incompatibilty to my other software.
Unless someonecan come up with an answer I might have to get out one of my favourite pieces of software 'Revo Uninstaller' and wipe 'xyplorer' from my system.
If it wont work on basic tasks its not any good to me even if I have paid good money for it. Even if I do love the interface!
Re: Problems with Copy and Paste
Posted: 05 Feb 2015 14:55
by RalphM
Harsh words after one problem report and 3 days on the forum, me thinks.
Re: Problems with Copy and Paste
Posted: 05 Feb 2015 15:00
by admin
To me it still sounds like a bug in some clipboard manager.
Re: Problems with Copy and Paste
Posted: 05 Feb 2015 16:43
by bdeshi
Well, another couple tests:
Select the mpg file, then Main Menu -> File -> To Clipboard -> Item Name. (it also has a keyboard shortcut)
Is the filename copied correctly?
Also, paste this code in the addressbar of XY and press ENTER:
A new instance of XY opens! Can you copy filenames correctly in that instance?
[Although I'm not sure how helpful this will be since you say XY apparently works for sometime after a reboot.]
Re: Problems with Copy and Paste
Posted: 05 Feb 2015 19:04
by avsfan
I was having a similar problem quite some time ago, and it turned out it was related to antivirus software (in this case Webroot Secure Anywhere). Here's the link to that thread, jumping to the solution:
http://www.xyplorer.com/xyfc/viewtopic. ... 0&start=19
I'll quote the solution here for simplicity. Zoran was the one who found it:
As mentioned via PM, I was experiencing the same issue and it seems the problem lies with the Webroot SecureAnywhere security application. One of the features is what is called 'Application Protection' and what it does is, it 'protects' applications from extracting personal data, whatever that means. I did some digging around and found this thread:
https://community.webroot.com/t5/Webroo ... td-p/21588, and set xyplorer.exe to 'Allow' under 'Application Protection' tab in the advanced settings ('Identity Protection') in the list of protected applications. Once done, copy/paste functionality is back to normal and I can use it in XYplorer even when Chrome and Firefox are running.
It seems that WSA automatically added XYplorer on this list when I reinstalled it.
This worked for me -- I hope this fixes it for you as well! (you might try adding XYPlorer.exe as an exception to any other AV software you've got running and see if it makes a difference).
Good luck!
andy
Re: Problems with Copy and Paste
Posted: 06 Feb 2015 10:17
by Bobbybare
My thanks to avsfan.
This problem is now fixed and yes I am also a user of Webroot Secure Anywhere.
Thanks for the tip, now I can continue with this great program XYplorer.
Thank goodness for a helpful user forum.
Re: Problems with Copy and Paste
Posted: 06 Feb 2015 10:22
by admin
Thanks avsfan, that was really inspired!

Re: Problems with Copy and Paste
Posted: 06 Feb 2015 13:27
by avsfan
admin wrote:Thanks avsfan, that was really inspired!

Glad I was able to help! All I did was have the issue initially -- Zoran was the one who found the root cause!
I just remember being totally frustrated when it first happened, as suddenly things that had worked for years stopped working! Even any scripting commands that relied on clipboard contents wouldn't work, so Zoran's solution was very much appreciated.
Fortunately, when I saw this thread I wondered if it might be the same issue, and it was!
So, Bobbybare, welcome to the club and to the wonderful world of XY!
andy