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What causes XYplorer often to "Not Responding" ?

Posted: 03 Jan 2015 11:31
by babam
What causes XYplorer often "Not Responding", it is very disturbing.

Re: Not Responding, Not Responding and Not Responding.

Posted: 03 Jan 2015 11:58
by Filehero
babam wrote:What causes XYplorer often "Not Responding", it is very disturbing.
Do you think that poor description can be awarded with a helpful answer?

You know "things" like

- what do you do (exactly)?
- when
- ...

Re: What causes XYplorer often to "Not Responding" ?

Posted: 03 Jan 2015 13:34
by babam
Filehero wrote:
babam wrote:What causes XYplorer often "Not Responding", it is very disturbing.
Do you think that poor description can be awarded with a helpful answer?

You know "things" like

- what do you do (exactly)?
- when
- ...
Not Responding, what you do not understand.

Re: What causes XYplorer often to "Not Responding" ?

Posted: 03 Jan 2015 13:42
by Filehero
babam wrote:.., what you do not understand.
Your problem. Anyway, too much effort...

Re: What causes XYplorer often to "Not Responding" ?

Posted: 05 Jan 2015 14:50
by JLoftus
I have to say, I have this happen quite often too, and, to answer the "what were you doing" question, it's seemingly random. Sometimes it hangs when simply selecting files, or right clicking (context menu issues maybe, although, eventually it usually does return control and wake up). This happens with local folders as well as network folders (doesn't seem to matter whether mapped drive letters, or UNC references).

I get the "not responding" issue often enough to know that I will either have to wait a long time, or, more often, I have to use task manager to kill XY then restart, and all is fine again.

I've tried several things to help troubleshoot, clear out MRUs, clean up favorites, etc.

I don't think I can easily identify any one specific action that causes the "not responding" but I can say for sure that it does happen often enough to be very annoying. If I'm using XY for any substantial length of time, I can almost bet that this will happen at least once. I've just accepted it as an annoyance, but it sure would be great to find some causes/resolutions.

Re: What causes XYplorer often to "Not Responding" ?

Posted: 05 Jan 2015 16:35
by Nighted
I have the same issue.

XY hangs when accessing a disc that needs time to spin up, accessing networks, and often when copying/moving files.

Don knows about this and his suggestion has been to open up another instance of XY. :shock:

I've also had to kill the XY process and restart it has been so bad at times.

Re: What causes XYplorer often to "Not Responding" ?

Posted: 05 Jan 2015 18:10
by PeterH
Nighted wrote:I have the same issue.

XY hangs when accessing a disc that needs time to spin up, accessing networks, and often when copying/moving files.

Don knows about this and his suggestion has been to open up another instance of XY. :shock:

I've also had to kill the XY process and restart it has been so bad at times.
My understanding - but I may be wrong:
- the original post talks about XY hanging for ever on short operations
- this post is about XY not being able to work (and maybe lock *if* 'disturbed') during long lasting operation.

The latter is how XY must work, as it's single-threaded, (i.e. can only work on one thing at a time)
while the former seems like a bug.

This eventual bug isn't to help with, if (e.g.) TO answers to
- what do you do (exactly)?
with
Not Responding
:arrow: though it's right: it's as if he's not responding.

Maybe the post of JLoftus will help a bit: he tries to give more explanation.

Re: What causes XYplorer often to "Not Responding" ?

Posted: 05 Jan 2015 18:17
by JLoftus
Couple possible data points to help correlate ...

My box consists entirely of SSDss (5 different makes/models), so no likely disk spinup/timeout issues for me. I do have one optical drive, but I pretty much never access it.

I do have a card reader with drive letters automatically assigned to all the slots, which area almost always all empty, so, I suppose one issue could be accessing "empty" drive letters (no disk).

Re: What causes XYplorer often to "Not Responding" ?

Posted: 05 Jan 2015 18:21
by JLoftus
PeterH wrote: - the original post talks about XY hanging for ever on short operations
- this post is about XY not being able to work (and maybe lock *if* 'disturbed') during long lasting operation.

Maybe the post of JLoftus will help a bit: he tries to give more explanation.
I experience the "not responding" with both long operations (large file/folder copies) as well as short operations (right click context menu, or maybe to simply select with left click so as to press CTRL+C, etc).

One other thing I can also mention, is that orginaily I thought it might relate to the number of items in a folder, as I first noticed this working in a directory containing thousands of files. But, I also experience this working in very small folders.

Re: What causes XYplorer often to "Not Responding" ?

Posted: 05 Jan 2015 19:18
by Filehero
JLoftus wrote:I do have a card reader with drive letters automatically assigned to all the slots, which area almost always all empty, so, I suppose one issue could be accessing "empty" drive letters (no disk).
But this can be checked by yourself, can't it? Just plug it off for some (sufficient) time and look whether it's a (partial or full) cure.

Cheers,
Filehero

PS: I also have a 4-in-1 card reader which now gets plugged only when there's actually something to transfer. However, in the past it was plugged permanently but XY seemed not to suffer from it.

Re: What causes XYplorer often to "Not Responding" ?

Posted: 05 Jan 2015 19:36
by JLoftus
I had the same thought. I found the configuration option "show hidden drives" which was checked. I've unchecked this option, and will pay close attention to see if this helps with the "not responding" issue.

Re: What causes XYplorer often to "Not Responding" ?

Posted: 06 Jan 2015 16:46
by kunkel321
I also have seen this quite a bit lately. I haven't posted about it because I've not been able to reliably reproduce the effect. I don't know if it's related, but often when I try to launch XY, it will appear as its process (xyplorer.exe) in Task Manager, but the GUI will never launch. Or if it does it takes a looong time to open.

I haven't had time to mess with it, so I've just been using another file manager... My plan is to set up a command line link to open xy as a "clean" launch. Then I will start putting my customizations back in and figure out where the hang up is coming from. I did get a prompt a while back that my Mini-Tree was getting big, so I reset that. It didn't help though... I'm using Win 7 on my laptop at work, where the are always various network issues... Not sure if that is related.

Re: What causes XYplorer often to "Not Responding" ?

Posted: 06 Jan 2015 17:25
by JLoftus
Yes, now that you mention this aspect of it, I am also experiencing the same thing... launch XY, task manager shows the process running, but the UI takes forever to open. Maybe this will trigger something for someone else to help figure out what is causing this.

Re: What causes XYplorer often to "Not Responding" ?

Posted: 07 Jan 2015 18:32
by babam
Windows Explorer never hang or not responding, so what's wrong with XYplorer.

Re: Not Responding, Not Responding and Not Responding.

Posted: 07 Jan 2015 18:56
by bdeshi
babam wrote:Windows Explorer never hang or not responding, so what's wrong with XYplorer.
Filehero wrote:
babam wrote:What causes XYplorer often "Not Responding", it is very disturbing.
Do you think that poor description can be awarded with a helpful answer?

You know "things" like

- what do you do (exactly)?
- when
- ...
you never did give anyswer to those questions...