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Raw View missing

Posted: 20 Sep 2014 15:48
by cwolter
Hi,
since a few weeks Raw View window disappeared.
XYplorer_error.jpg
XYplorer_error.jpg (22.9 KiB) Viewed 1606 times
It happened very likely after some upgrade, but I didn't notice it immediately, so...
I tried various ways without success.
Can somebody give me a tip ?

TIA

Carlo

Re: Raw View missing

Posted: 20 Sep 2014 15:49
by admin
Which version of XY?
Which version of Windows?

Re: Raw View missing

Posted: 20 Sep 2014 15:54
by cwolter
Sorry,
I was not so concentrated...

XY 14.30/40/50
Windows 7

Thanks

Carlo

Re: Raw View missing

Posted: 20 Sep 2014 16:06
by admin
Thanks. Unfortunately I cannot reproduce it.

You seem to use the Windows Classic theme. This is apparently not existing anymore under Win8 so it's impossible for me to create the correct context.

Does it have an effect if you resize the window? Some flicker at least...?

Re: Raw View missing

Posted: 20 Sep 2014 17:30
by bdeshi
I can reproduce on W7 with classic msstyle enabled.
Don wrote:Does it have an effect if you resize the window? Some flicker at least...?
nope.

Re: Raw View missing

Posted: 20 Sep 2014 17:37
by admin
OK, I can repro it using the High Contrast scheme. Now going to fix... :twisted:

Re: Raw View missing

Posted: 20 Sep 2014 17:42
by admin
OK, fixed. :)

Re: Raw View missing

Posted: 20 Sep 2014 18:01
by cwolter
Thank you,
at least it was not my fault :kidding:

Will you insert in some future fix release or should I tinker with mine ?

TIA

Carlo

Re: Raw View missing

Posted: 20 Sep 2014 18:03
by admin
I will wait until I'm 100% sure that the recent changes in thumbnails are OK, then I will release a hot fix.

And thanks for reporting this! It's a miracle that this went undiscovered for so long. Obviously not many users are in classic mode AND use the raw view AND are committed enough to report the issue in the forum.

Re: Raw View missing

Posted: 20 Sep 2014 18:14
by cwolter
You're welcome !
First of all, I'm a developer, so I try always to think also wearing "the" other hat :)
Second, I use a lot the Raw View, with some caveats it's a really useful tool....

About your first observation, being a developer, I need to test and use programs on different platforms and OSes, so....

I take the occasion to thank you for this true gem of software.
I've shown it to plenty of colleagues, and earned their consideration for this.... a number of them bought it and nobody ever had to complain :appl:

Carlo

Re: Raw View missing

Posted: 21 Sep 2014 09:36
by admin
cwolter wrote:I've shown it to plenty of colleagues, and earned their consideration for this.... a number of them bought it and nobody ever had to complain :appl:
Then I have to thank you again! :D