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Cant drag-drop into body of Outlook email?
Posted: 17 Apr 2014 15:38
by ryanagler
I am not able to drag-n-drop a file from xy into the body of an Outlook email to add an attachment. I can do it from Windows Explorer just fine.
When I try it from xy, the cursor indicates I should be able to drop into the body, but when i do that, nothing happens -- no file gets added as an attachment.
I am running Outlook 2013 and xy 13.90.0100 on Win 8.1 64bit. And it works fine on my old Win7 computer with xy 8.70.0100 / Outlook 2007
How can I fix this?
Re: Cant drag-drop into body of Outlook email?
Posted: 28 Apr 2014 20:11
by ryanagler
anything?
Re: Cant drag-drop into body of Outlook email?
Posted: 28 Apr 2014 20:14
by admin
Sorry, cannot comment. I'm using Thunderbird and dropping works alright. Hopefully some other user has a tip...
Re: Cant drag-drop into body of Outlook email?
Posted: 28 Apr 2014 20:22
by bdeshi
Outlook 07 here: drag-drop works just fine. Maybe Outlook 2013 is 64bits?
Re: Cant drag-drop into body of Outlook email?
Posted: 29 Apr 2014 15:52
by ryanagler
SammaySarkar wrote:Outlook 07 here: drag-drop works just fine. Maybe Outlook 2013 is 64bits?
It is 64 bit Office 2013. But why should 64bits make a difference if i can drag n drop from Windows Explorer?
Re: Cant drag-drop into body of Outlook email?
Posted: 29 Apr 2014 16:26
by bdeshi
just a thought.
And while I'm at it, another thought: if you have any addins, try disabling them and then drag.
Re: Cant drag-drop into body of Outlook email?
Posted: 29 Apr 2014 16:27
by RalphM
Because your Explorer is 64bit too as opposed to XY...
Re: Cant drag-drop into body of Outlook email?
Posted: 29 Apr 2014 16:34
by admin
I don't think bitness plays a role here. It's rather that Outlook 2013 does something different from Outlook 2007.
Re: Cant drag-drop into body of Outlook email?
Posted: 29 Apr 2014 16:36
by TheQwerty
Outlook 2010 32-bit on Windows 7 64-bit works fine with XYplorer 14.00 32-bit.

Just to narrow the gap a bit.
Re: Cant drag-drop into body of Outlook email?
Posted: 29 Apr 2014 19:30
by ryanagler
SammaySarkar wrote:just a thought.
And while I'm at it, another thought: if you have any addins, try disabling them and then drag.
I don't have any addins. Its a vanilla install.
Re: Cant drag-drop into body of Outlook email?
Posted: 28 May 2014 15:53
by kouhj
I'm having the same "painful" issue!
Windows 8.1 64bit + Outlook 2013 64bit + XYPlorer 14.10.0100
Here are my test results:
- Dragging from Explorer to Outlook Folder: Creates an email with attachment
- Dragging from Explorer to Outlook New Email Window: Inserts the attachment
- Dragging from XYplorer to Outlook Folder: Creates an email with attachment
- Dragging from XYplorer to Outlook New Email Window: Nothings happens
So it doesn't look like a 64-bit compatibility issue.
I tried to downgrade to 13.90, and it's the same!
Please try to fix this issue. For now I have to fall back on the Copy-n-Paste keyboard shortcut.
Thanks!
Re: Cant drag-drop into body of Outlook email?
Posted: 28 May 2014 16:01
by kouhj
More info:
Previously I was running: Windows 7 64bit + Outlook 2010 64 bit + XYPlorer 13.90.
Everything worked just fine.
Re: Cant drag-drop into body of Outlook email?
Posted: 03 Jun 2014 14:31
by kouhj
admin, do you have a plan on this in the near future?
Thanks a lot!
Re: Cant drag-drop into body of Outlook email?
Posted: 03 Jun 2014 14:48
by admin
I'd like to but it looks like I would need to install Outlook 2013 on my system to see what's going on. I put it on my list, but it won't happen too soon.
Re: Cant drag-drop into body of Outlook email?
Posted: 15 Sep 2014 18:05
by ryanagler
.... Please fix this, dragging an attachment to an email is like in the top 5 most common things I do with drag-n-drop, it sucks having to open Windows Explorer several times a day.