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Re: XY does not show the Carbonite right-click menu option

Posted: 05 Nov 2014 15:05
by TheQwerty
Cynthia Moore wrote:XY is an Explorer replacement. Any part of Explorer that it cannot replace should be listed. Otherwise, it's misleading.
And as an Explorer replacement XY fully supports properly developed shell extensions. It is unfair to put the onus on XY to hunt down and analyze every existing extension to determine if it's crap or artificially limited to only work with Windows Explorer.
XY seems like a really good product and I may well end up buying it. But it could do a much better job of pre-sales information.
You discovered this pre-purchase, so it seems the trial and free edition do work!

Re: XY does not show the Carbonite right-click menu option

Posted: 05 Nov 2014 15:26
by Cynthia Moore
TheQwerty wrote:
Cynthia Moore wrote:XY is an Explorer replacement. Any part of Explorer that it cannot replace should be listed. Otherwise, it's misleading.
And as an Explorer replacement XY fully supports properly developed shell extensions.
Baloney. Explorer, with all its warts, is the standard that all users are used to. If you are going to write a replacement, it needs to do whatever it is that the thing it is replacing does. And if it can't, it better disclose that. This type of compatibility issue comes up all the time in all kinds of products. It's either compatible or it isn't.
It is unfair to put the onus on XY to hunt down and analyze every existing extension to determine if it's crap or artificially limited to only work with Windows Explorer.
You do like to twist things, don't you. I never said XY had to "hunt down every extension". I said it needs to disclose incompatibilities it knows about. It knew about this one long ago.
You discovered this pre-purchase, so it seems the trial and free edition do work!
Exactly. I discovered it. XY already knew about it and chose not to disclose it.

I'm done. You can have the last word.

Re: XY does not show the Carbonite right-click menu option

Posted: 05 Nov 2014 15:32
by highend
I'm done.
Something I can finally agree with :oops:

The good thing is: there are so many alternatives which all support all shell extensions regardless if they follow the ms guidelines...

Re: XY does not show the Carbonite right-click menu option

Posted: 05 Nov 2014 16:16
by TheQwerty
Cynthia Moore wrote:Baloney. Explorer, with all its warts, is the standard that all users are used to. If you are going to write a replacement, it needs to do whatever it is that the thing it is replacing does.
Again XYplorer fully supports properly developed context menu extensions - just like Explorer.

The problem is and always has been that certain extensions check which program is calling them and where they are running then refuse to work in anything other than Explorer. It's nothing that Explorer or XYplorer are doing it is entirely these extensions and that's their choice.

You even verified this yourself (emphasis mine):
Cynthia Moore wrote:I've checked with several other file managers. It looks like none of them are able to get the Carbonite right-click menu extensions to work. So it appears that Carbonite is either intentionally making this only work with WE or they have inept programmers and just don't give a damn. Based on a number of "features" in their UI, I'm voting for the latter.

If I get up the energy, I might send a complaint to Carbonite, but they have not been responsive in the past and their UI has been getting worse and worse for several years.
And I really do hope you have complained to them because unlike XY they don't seem to have a forum accessible to potential customers - one must pay to complain.

Cynthia Moore wrote:It knew about this one long ago.
...
XY already knew about it and chose not to disclose it.
I cannot find evidence of either of these statements.

You brought up the issue and some members of the XY community did some searching and discovered that Carbonite documents that aspects of their program cannot work outside of Windows Explorer. Another member elaborated that this is similar to a poorly developed extension from another company.

At best it was known that a user had problems with Carbonite's overlay icons but it was never fully investigated or discovered what the actual problem was and with overlay icons there's always two more likely culprits than the extension limiting itself to Explorer. Further, the extension which controls overlay icons is different from that which provides the context menu.

There isn't some conspiracy where this has been known about and covered up for years. In fact the limited mentions of Carbonite around here show that there doesn't appear to be much overlap in customers.


Good luck finding a better file manager!

Re: XY does not show the Carbonite right-click menu option

Posted: 05 Nov 2014 18:17
by j_c_hallgren
highend wrote:I for myself keep my data where it belongs: local.
I've never lost a file in the last >20 years.
And what about off-site? If you don't have at least ONE copy of data somewhere else (under your control), you don't have proper backup!
My personal data (and all the data that I preserve for my customers) won't fall into somebody's else hands.
But - if you don't have off-site backup, you data is vunerable to natural disasters -- fire/flood/tornado/etc -- whatever may apply to your location -- doesn't have to be elaborate -- keep a drive at work/parent's home/ bank safe deposit box/etc...

I've heard way too many stories from callers to The Tech Guy show cry about losing all their pix in house fire or such...even a week old backup is better than nothing!

Re: XY does not show the Carbonite right-click menu option

Posted: 05 Nov 2014 18:24
by highend
And what about off-site?
2 x 4 TB external encrypted drives (swapped weekly) at my girlfriends apartment...

Re: XY does not show the Carbonite right-click menu option

Posted: 27 Dec 2015 18:33
by JoeMarfice
highend wrote:
And what about off-site?
2 x 4 TB external encrypted drives (swapped weekly) at my girlfriends apartment...
A backup that is impervious to any faults! Heaven knows there's nothing more reliable on Earth than leaving valuable property at an SO's apartment. :)

Re: XY does not show the Carbonite right-click menu option

Posted: 31 Dec 2015 05:50
by ksarnelli
JoeMarfice wrote:
highend wrote:
And what about off-site?
2 x 4 TB external encrypted drives (swapped weekly) at my girlfriends apartment...
A backup that is impervious to any faults! Heaven knows there's nothing more reliable on Earth than leaving valuable property at an SO's apartment. :)

Talk about reviving an old thread :P

On a side note, and correct me if I'm wrong, but couldn't she have just added the following PFA to be able to right click to open any folder in WE:

Code: Select all

"Open in Windows Explorer" \>"c:\windows\explorer.exe"