Can't understand why XYPlorer keeps crashing

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IanH
Posts: 16
Joined: 18 Nov 2007 22:55
Location: Wantage, UK

Post by IanH »

Sakis wrote:@IanH

What version of BeyondCompare are you using?
A few months ago, I had similar issues with BC shell extension (BCShellEx.dll) when using it from withing some third party applications. After reported that issue to ScooterSoft forums, they sent me an updated BCShellEx.dll that fixed all problems.
As far as I know, they implemented those fixes in BC recent updates.
I am using v2.4.3 and the BCShellEx.dll version is v2.4.2. I did attempt to update to the latest version last week but for some reason it went through the process but the old version was still there. I'll perform an un-install and then re-install. Thanks for the tip.

Ian.
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IanH
Posts: 16
Joined: 18 Nov 2007 22:55
Location: Wantage, UK

Post by IanH »

IanH wrote:
Sakis wrote:@IanH

What version of BeyondCompare are you using?
A few months ago, I had similar issues with BC shell extension (BCShellEx.dll) when using it from withing some third party applications. After reported that issue to ScooterSoft forums, they sent me an updated BCShellEx.dll that fixed all problems.
As far as I know, they implemented those fixes in BC recent updates.
I am using v2.4.3 and the BCShellEx.dll version is v2.4.2. I did attempt to update to the latest version last week but for some reason it went through the process but the old version was still there. I'll perform an un-install and then re-install. Thanks for the tip.

Ian.
Just to conclude this topic with a happy ending. The release notes for the latest version of Beyond Compare contain:

Fixed crash when retrieving hint text for some Explorer context menu extensions.

Since using the latest version of Beyond Compare with the context extension enabled XY has never crashed. So, it looks like that was the problem.

Thanks to all for their help. I'm a very happy XY user!

Ian.
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mwb1100
Posts: 213
Joined: 19 May 2007 06:20

Post by mwb1100 »

Guess I got lucky - thanks for the info, I'm up to date now.
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admin
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Post by admin »

IanH wrote:Since using the latest version of Beyond Compare with the context extension enabled XY has never crashed. So, it looks like that was the problem.

Thanks to all for their help. I'm a very happy XY user!
Great, thanks for clearing that up!
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