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Re: (Not responding)... performance issues
Posted: 25 Sep 2018 12:55
by jupe
This is just a wild guess because I don't understand the inner workings of Windows and have never encountered your stated issue, but you could try disabling Pre/Superfetch temporarily, it should be disabled on an SSD anyway but somehow maybe it is still enabled on your rig and causing issues?
https://www.thewindowsclub.com/disable- ... efetch-ssd
Re: (Not responding)... performance issues
Posted: 25 Sep 2018 14:23
by petersboulton
jupe wrote:This is just a wild guess because I don't understand the inner workings of Windows and have never encountered your stated issue, but you could try disabling Pre/Superfetch temporarily, it should be disabled on an SSD anyway but somehow maybe it is still enabled on your rig and causing issues?
https://www.thewindowsclub.com/disable- ... efetch-ssd
I disabled SuperFetch service in services.msc and implemented the registry tweak described on the page you directed me to.
Makes no difference, unfortunately.
Given that the 100% utilisation of C: occurs when XYplorer is running and stops immediately it is closed, I don't really see much of a connection with SuperFetch/Prefetch. But I guess you know the inner workings of your own software and I don't.
FWIW, I renamed my XYplorer.ini and started XYplorer but it made no difference to the 100% disc utilisation.
If I am the only user who has reported this problem then I guess it must be something to do with my unique, but in every other way 100% rock solid Windows installation. Based on the 'evidence' in my screenshot from earlier today there is no doubt that the disc utilisation starts with XYplorer and finishes when I terminate XYplorer. Therefore I will greatly value your further insight on how to resolve this, thank you.
Re: (Not responding)... performance issues
Posted: 25 Sep 2018 14:34
by admin
What if you run a copy of XYplorer.exe from another location? (Maybe there is some physcial problem with your disk.)
Re: (Not responding)... performance issues
Posted: 25 Sep 2018 16:18
by petersboulton
admin wrote:What if you run a copy of XYplorer.exe from another location? (Maybe there is some physcial problem with your disk.)
I moved (copied) the XYplorer folder from "C:\Program Files (x86)\XYplorer" to a folder on my G: (conventional HDD) drive and was amazed to see the problem had gone!
However, then I remembered that I run XYplorer in Admin mode but that the test on G: was in User mode. When I launched in Admin mode the 100% disc utilisation issue recurred.
When I launch from the original "C:\Program Files (x86)\XYplorer" location in User mode I don't get the issue.
Therefore, clearly the explanation is when XYplorer runs in Admin mode. In order to force XYplorer to run in Admin mode I had altered the 'Compatibility' tab (right-click XYplorer.exe / Properties) and checked 'Run this Program as an Administrator'. Unchecking this has apparently solved the issue.
If I would prefer to run in Admin mode, what is the correct way to do so, as clearly my way is causing the high disc utilisation issue?
Re: (Not responding)... performance issues
Posted: 25 Sep 2018 17:00
by admin
Could it have to do with UAC? What if you turn off UAC for a minute?
Re: (Not responding)... performance issues
Posted: 25 Sep 2018 17:11
by petersboulton
admin wrote:Could it have to do with UAC? What if you turn off UAC for a minute?
Hi,
No idea. But the high disc utilisation was happening just when XYplorer was sitting there looking pretty. I was not using it.
If I can't run in Admin mode then I guess it's not the end of the world and my problem is hopefully resolved, permanently.
As a matter of interest, what is the recommended way of running XYplorer (only) in Admin mode (i.e. so I don't get the UAC prompts I get running it in User mode)?
Also, if
you change the 'Compatibility' properties on the executable, like I had done, to run in Admin mode, do
you get the same disc utilisation issue?
Re: (Not responding)... performance issues
Posted: 25 Sep 2018 17:28
by highend
what is the recommended way of running XYplorer (only) in Admin mode (i.e. so I don't get the UAC prompts I get running it in User mode)?
By creating and executing a task (via the task scheduler)
Also, if you change the 'Compatibility' properties on the executable, like I had done, to run in Admin mode, do you get the same disc utilisation issue
This is a simple registry entry that is set when doing that. The issue is somewhere else
Maybe there is some surveillance configured?
Open a cmd prompt with admin permission and execute this:
Show
everything from "Resultant Set Of Policies for User" onwards
afterwards execute this:
and show everything from "Resultant Set Of Policies for Computer " onwards
Re: (Not responding)... performance issues
Posted: 25 Sep 2018 17:36
by petersboulton
highend wrote:
Maybe there is some surveillance configured?
Open a cmd prompt with admin permission and execute this:
Show
everything from "Resultant Set Of Policies for User" onwards
afterwards execute this:
and show everything from "Resultant Set Of Policies for Computer " onwards
Thanks for this. On 'gpresult /Scope User /v' I get:
Code: Select all
Resultant Set Of Policies for User
-----------------------------------
Software Installations
----------------------
N/A
Logon Scripts
-------------
N/A
Logoff Scripts
--------------
N/A
Public Key Policies
-------------------
N/A
Administrative Templates
------------------------
N/A
Folder Redirection
------------------
N/A
Internet Explorer Browser User Interface
----------------------------------------
N/A
Internet Explorer Connection
----------------------------
N/A
Internet Explorer URLs
----------------------
N/A
Internet Explorer Security
--------------------------
N/A
Internet Explorer Programs
--------------------------
N/A
On 'gpresult /Scope Computer /v' I get:
Code: Select all
Microsoft (R) Windows (R) Operating System Group Policy Result tool v2.0
© 2018 Microsoft Corporation. All rights reserved.
Created on 25/09/2018 at 16:35:02
RSOP data for on DEV8 : Logging Mode
--------------------------------------
OS Configuration: Standalone Workstation
OS Version: 10.0.17134
Site Name: N/A
Roaming Profile:
Local Profile:
Connected over a slow link?: No
COMPUTER SETTINGS
------------------
Last time Group Policy was applied: 25/09/2018 at 13:12:28
Group Policy was applied from: N/A
Group Policy slow link threshold: 500 kbps
Domain Name: DEV8
Domain Type: <Local Computer>
Applied Group Policy Objects
-----------------------------
Local Group Policy
The computer is a part of the following security groups
-------------------------------------------------------
BUILTIN\Administrators
Everyone
NT AUTHORITY\Authenticated Users
System Mandatory Level
Resultant Set Of Policies for Computer
---------------------------------------
Software Installations
----------------------
N/A
Startup Scripts
---------------
N/A
Shutdown Scripts
----------------
N/A
Account Policies
----------------
N/A
Audit Policy
------------
N/A
User Rights
-----------
N/A
Security Options
----------------
N/A
N/A
Event Log Settings
------------------
N/A
Restricted Groups
-----------------
N/A
System Services
---------------
N/A
Registry Settings
-----------------
N/A
File System Settings
--------------------
N/A
Public Key Policies
-------------------
N/A
Administrative Templates
------------------------
GPO: Local Group Policy
Folder Id: Software\Policies\Microsoft\Windows\Windows Search\DisableWebSearch
Value: 1, 0, 0, 0
State: Enabled
GPO: Local Group Policy
Folder Id: Software\Policies\Microsoft\Windows\OneDrive\DisableFileSyncNGSC
Value: 1, 0, 0, 0
State: Enabled
GPO: Local Group Policy
Folder Id: Software\Policies\Microsoft\Windows\Windows Search\ConnectedSearchUseWeb
Value: 0, 0, 0, 0
State: Enabled
GPO: Local Group Policy
Folder Id: Software\Policies\Microsoft\Windows\Windows Search\ConnectedSearchUseWebOverMeteredConnections
Value: 0, 0, 0, 0
State: Enabled
I tried launching in elevated mode using Task Scheduler but with that I still get the high disc utilisation issue.
Thanks again!
Pete