Out of memory

[cowtowncpa]

I get the following error when I start XYplorer and each time I try to copy a file:

Error: 7 (0x00000007)
Desc: Out of memory
Dll: 0
Proc: IB@180

Source: XYplorer
XY ver: XYplorer 22.00.0000
OS: Windows 10 Professional, 64-bit, Release 2009, Build 19042.1083
Locale: 1033 (en-US)
ANSI: 1252, ACP: 1252 (ANSI - Latin I)
Font: Segoe UI 9, DBCS: No
DPI: 96 (100%), 1920x1080

Date: 2021-07-10 16:43:50

The file copy works, it's just annoying to get the error message every time.
I have searched all of the posts related to this error and they all seem to involve very large folders or other issues which I don't have.
I just upgraded to version 22.00. Is that possibly the problem? Is there a way to go back to the previous version?

[admin]

... and each time I try to copy a file:

1) At which exact moment of the try?

2) Could you post s screenshot of the error message?

3) This error is so weird, I would suggest to try a Windows reboot. It could just be Windows hiccups.

[cowtowncpa]

1) As soon as I select the destination folder and click copy.
2) Screenshot of error message attached.
3) Reboot no help.

[admin]

Fu: 221 ... that's "Copy To..."

But I still don't think the cause of this issue can be found in XY's source code. It has to be some system weirdness.

Could you please click menu "Help | Various Information" and post the returns?

[cowtowncpa]

Various Information

XYplorer: 21.50.0100 (Pro Edition - Lifetime License Pro)
Loaded in: 3,899 ms at 7/15/2021 10:27:16 AM
Uptime: 1 min, 50 secs Runtime: 6.00.9848
Memory Usage: 50,836 KB, Virtual Memory Size: 20,876 KB

OS: Windows 10 Professional, 64-bit, Release 2009, Build 19042.1083
OS Uptime: 6 days, 19 hrs, 17 mins, 3 secs
Time Zone: Central Standard Time, Central Daylight Time
UTC Offset: --05:00
User Role: User
Themes: Yes (Aero) RealSystem32: Yes

System Locale ID: 1033 (en-US)
Thread Locale ID: 1033 (en-US)
Default ANSI Code Page: 1252 (ANSI - Latin I)
Active ANSI Code Page: 1252 (ANSI - Latin I)
Default OEM code page: 437 (OEM - United States)
Active OEM Code Page: 437 (OEM - United States)
DBCS Code Page: No
Main Contents Font: Segoe UI 9

DblClick Time: 500 ms
Screen: 1920x1080, 2/2 (Primary), Virtual: (0, 0) - (3840, 1080), Work: (0, 0) - (1920, 1040)
Screen DPI: 96 (100%) twX: 15 Stretch: 1 sLF: 1 Toolbar Zoom: 1 (1;1)
Screen Color Depth: 32
DPI awareness: Per monitor
Auto Scaling: Yes, Yes

UseDPIAwareIconSizes: No, Yes
Icon Size: Small=16, Large=32
Icon Size Controls: Small=16, Large=32
Icon Size Recommended: Small=16, Large=32

Command Line:
Command Normalized:

App: C:\Program Files (x86)\XYplorer\XYplorer.exe
Ini File: C:\Users\sbc\AppData\Roaming\XYplorer\XYplorer.ini
App Data Path: C:\Users\sbc\AppData\Roaming\XYplorer\
Pane 1 Data Path: C:\Users\sbc\AppData\Roaming\XYplorer\Panes\1\
Pane 2 Data Path: C:\Users\sbc\AppData\Roaming\XYplorer\Panes\2\
Catalogs Path: C:\Users\sbc\AppData\Roaming\XYplorer\Catalogs\
Icons Path: C:\Users\sbc\AppData\Roaming\XYplorer\Icons\
New Items Path: C:\Users\sbc\AppData\Roaming\XYplorer\NewItems\
Scripts Path: C:\Users\sbc\AppData\Roaming\XYplorer\Scripts\
Thumbs Cache: C:\Users\sbc\AppData\Roaming\XYplorer\Thumbnails\
Catalog: C:\Users\sbc\AppData\Roaming\XYplorer\Catalogs\catalog.dat
Tags Database: C:\Users\sbc\AppData\Roaming\XYplorer\tag.dat

Language Support: 8.127
Language: No language loaded

[cowtowncpa]

Forgot to mention that I went back to Version 21.50 to see if that would fix the problem but it didn't.

[admin]

My little hope was that you had an outdated runtime, but "Runtime: 6.00.9848" looks fine.

No other ideas currently.

[cowtowncpa]

Just updated to v 24.80 and the problem is still with me.

[admin]

Still exactly this?

Code: Select all

Error: 7 (0x00000007)
Desc: Out of memory
Dll: 0
Proc: IB@180

[cowtowncpa]

See screenshot.

XYplorer error msg screen shot.JPG (35.3 KiB) Viewed 1098 times

[admin]

Thank you. I still cannot explain it.

PS: The next beta might show a different error message.

[cowtowncpa]

Not sure if this post is still active, but I wanted to let you know the problem is still with me.
Should I try the 64 bit version?

Error: 7 (0x00000007)
Desc: Out of memory
Dll: 0
Proc: IB@180

Source: XYplorer
XY ver: XYplorer 27.20.0800 (32-bit) - Lifetime License Enterprise
OS: Windows 10 Pro, 64-bit, Version 22H2, Build 19045.6216 (10.0)
Locale: 1033 (en-US)
ANSI: 1252, ACP: 1252 (ANSI - Latin I)
Font: Segoe UI 9, Segoe UI 9, DBCS: No
DPI: 96 (100%), 1920x1080

Date: 2026-01-05 19:33:01

[admin]

Okay, I think I know what to do now. Please try the new beta v27.20.0806. It will show a better error message which will allow me to finally fix it.

[admin]

So?

[admin]

Hello?