Unseen folder sizes

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When reporting a bug, please include the following information: your XYplorer version (e.g., v27.90.0047), your Windows version (e.g., Win 11), and your screen scaling percentage (e.g., 125%). We recommend adding your Windows version and screen scaling percentage to your profile or signature. This will make debugging much easier for us.
Texano88
Posts: 49
Joined: 08 Oct 2021 23:22
Location: Windows 11 23H2 125% XY 27.90+ beta

Unseen folder sizes

Post by Texano88 »

As shown in the photo, folder sizes are no longer displayed correctly, both for the 32-bit and 64-bit versions.
Windows 11 23H2 125% DPI
XY 27.90.0045 64bit
Attachments
Clip_20250912_231744.png
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Last edited by Texano88 on 13 Sep 2025 14:38, edited 1 time in total.

phred
Posts: 561
Joined: 26 Dec 2021 02:10
Location: XY 64bit on Windows 10 at 100% from Boston USA

Re: Unseen folder sizes

Post by phred »

From Don (admin)...
Forum users who have their Windows version and screen scaling percentage in the location field of their profile will get priority support. And be sure to state your XY version number in the body of your post. No info in the location field? Be patient and Don will get to you after he takes care of those who have the proper info in the proper place.

Texano88
Posts: 49
Joined: 08 Oct 2021 23:22
Location: Windows 11 23H2 125% XY 27.90+ beta

Re: Unseen folder sizes

Post by Texano88 »

I have added the requested specifications in the post
EDIT:I deleted XYplorer.ini and applied ShowItemCount=1 to the default file, and the result is the same
Attachments
Clip_20250913_154031.png
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Last edited by Texano88 on 13 Sep 2025 15:41, edited 1 time in total.

RalphM
Posts: 2042
Joined: 27 Jan 2005 23:38
Location: Cairns, Australia

Re: Unseen folder sizes

Post by RalphM »

How about adding it to either your location field or signature instead?
Ralph :)
(OS: W11 24H2 Home x64 - XY: Current x32 beta - Office 2024 32-bit - Display: 1920x1080 @ 125%)

phred
Posts: 561
Joined: 26 Dec 2021 02:10
Location: XY 64bit on Windows 10 at 100% from Boston USA

Re: Unseen folder sizes

Post by phred »

RalphM wrote: 13 Sep 2025 15:27 How about adding it to either your location field or signature instead?
As I stated in my post. That way it's always there when you ask for help.

admin
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Re: Unseen folder sizes

Post by admin »

In those cropped lines, what would be the full content? (So: what is it that we don't see?)

Texano88
Posts: 49
Joined: 08 Oct 2021 23:22
Location: Windows 11 23H2 125% XY 27.90+ beta

Re: Unseen folder sizes

Post by Texano88 »

There should be the number of folder elements and the folder size on the disk

admin
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Re: Unseen folder sizes

Post by admin »

I know. I want the exact data. Maybe there is something there pointing to the cause of this strange issue (which I cannot reproduce here).

A good way would be:
- Ctrl+RightClick one of those broken size fields, then select "Show Character Table" from the context menu, and post the returns.

Texano88
Posts: 49
Joined: 08 Oct 2021 23:22
Location: Windows 11 23H2 125% XY 27.90+ beta

Re: Unseen folder sizes

Post by Texano88 »

# char dec hex utf8 utf8hex remark

1 . 46 2E . 2E
2 c 99 63 c 63
3 a 97 61 a 61
4 r 114 72 r 72
5 g 103 67 g 67
6 o 111 6F o 6F

admin
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Re: Unseen folder sizes

Post by admin »

.cargo??? Are you sure you clicked a field in the Size column?

Something like this was expected:

Code: Select all

  #  char	  dec   hex   utf8   utf8hex       remark

  1   ~  	  126    7E   ~      7E            
  2   [  	   91    5B   [      5B            
  3   2  	   50    32   2      32            
  4   5  	   53    35   5      35            
  5   ]  	   93    5D   ]      5D            
  6      	   32    20          20            
  7      	   32    20          20            
  8   4  	   52    34   4      34            
  9   8  	   56    38   8      38            
 10   0  	   48    30   0      30            
 11      	   32    20          20            
 12   K  	   75    4B   K      4B            
 13   B  	   66    42   B      42            

Texano88
Posts: 49
Joined: 08 Oct 2021 23:22
Location: Windows 11 23H2 125% XY 27.90+ beta

Re: Unseen folder sizes

Post by Texano88 »

I clicked on the folder, I thought it was the same.
Here is the content of the size column.

Code: Select all

  #  char	  dec   hex   utf8   utf8hex       remark

  1   ~  	  126    7E   ~      7E            
  2   [  	   91    5B   [      5B            
  3   2  	   50    32   2      32            
  4   6  	   54    36   6      36            
  5      	    0    00          00            Null
  6   6  	   54    36   6      36            
  7   0  	   48    30   0      30            
  8   7  	   55    37   7      37            
  9   ]  	   93    5D   ]      5D            
 10      	   32    20          20            
 11      	   32    20          20            
 12   3  	   51    33   3      33            
 13   9  	   57    39   9      39            
 14   6  	   54    36   6      36            
 15   .  	   46    2E   .      2E            
 16   1  	   49    31   1      31            
 17   8  	   56    38   8      38            
 18      	   32    20          20            
 19   M  	   77    4D   M      4D            
 20   B  	   66    42   B      42            

admin
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Re: Unseen folder sizes

Post by admin »

Bingo! ---> Null

How many items has this folder, 26 or 26,607?

Texano88
Posts: 49
Joined: 08 Oct 2021 23:22
Location: Windows 11 23H2 125% XY 27.90+ beta

Re: Unseen folder sizes

Post by Texano88 »

About 26,000, I believe XY sums files and folders, I think.
Attachments
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admin
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Re: Unseen folder sizes

Post by admin »

Okay. I wonder where that NULL comes from. I'll check (and probably fix it) tomorrow.

Texano88
Posts: 49
Joined: 08 Oct 2021 23:22
Location: Windows 11 23H2 125% XY 27.90+ beta

Re: Unseen folder sizes

Post by Texano88 »

Discovered the problem, I had changed the thousand separator to , and the decimal to . for greater compatibility with other software and files, but instead of a comma I entered a . and xy couldn't separate the thousands
Attachments
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