Copy files never finish their background job

[Alon]

Hi,

I think this behavior started on version 27.00.0200.

I noticed that sometimes when copying files between folders/drives or even to the same folder (create a copy), the action never ends. If I close the app, reopen and try again it usually works.
I now noticed that the background job list shows the copy command, but its stays there in queue forever:
Loading Copy "C:\Users\....", target: "C:\Users\...\" Parallel. Initiated: 13-05-25 14:22:29

Upgrading to last version 27.00.0500 did not solve the problem.

I saw other posts on the forum mentioning problems related to copying files, I think they are all related to the one mentioned here.

Thanks!

[admin]

I cannot reproduce this problem here.

Does it happen every time?

[Alon]

Hi, sorry for the late reply.

Yes, it used to happen on every copy, but now, after the latest restart, this phenomenon disappeared completely.
If anything changes, I'll post again.

Thanks!

[Alon]

Hi, the problem just came back. I updated to latest (27.20.0100) and it continues. I'm using the portable version. My host is a win11. scaling is 125%.
here is a print screen of 2 times pasting a very light file (48kb). I will need to close XYplorer in order to terminate the copy process. I already copy and pasted using the os explorer...

Screenshot 2025-10-28 130718.jpg (55.49 KiB) Viewed 909 times

Thanks in advanced.

[admin]

Can you reproduce it at will?

[Alon]

No, but I just tried and it happened. How can I help tracking the issue?

[admin]

Use Task Manager to check if there are any stale XYcopy.exe processes hanging around and kill them.

[Alon]

Now it did not happen. I'm after a restart, if related. I'll post next it happens. Thanks.